Lisa Tilley Email and Phone Number

Licensed Real Estate Agent, DRE 02127598 Host open houses throughout the SF Bay Area Worked with buyers to find their ideal home; set up searches and listing appointments, reviewed inspection reports and created comparative market analysis reports (CMA’s). Helped prepare homes and bring them to market; this includes obtaining bids for any work needing to be done, then coordinating such work to be completed and supervising the project. Made cold calls to expired listings and responded to online inquiries; worked leads.

Operations manager for a rooftop bar/restaurant/lounge. Assisted with upgrading POS system, managed and scheduled staff of 40+ employees, fine tuned menu, organized supplies and rearranged service stations, modified policies to reflect growing lounge operations, reviewed time sheets for schedule and tip accuracy, worked with promoters and vendors to ensure all needs for the business were met.

Nightingale Plaza West, Hollywood, CA 2022 - 2023Doheny Room West Hollywood, CA 2021 - 2022Hyde Sunset Kitchen & Cocktails West Hollywood, CA 2018 - 2020Operations manager for three restaurant/nightclub properties in the heart of West Hollywood. Annual revenue ranged from 6-15 million. Interviewed and hired new staff, scheduled and managed staff of 25-50 employees.Managed inventory and supplies, ensured timely payment and responsible for monthly/yearly P&L targets. Maintained upkeep/upgrades to the property in coordination with the in-house design/construction team. Reviewed payroll, coded and processed incoming invoices. Placed inventory orders from local food and spirits distributors. Worked with promoters and vendors to ensure each shift operated efficiently. Developed and implemented company policies and procedures in accordance with corporate’s directive.

Office/Operations manager for three small businesses (Café Jolie, Bowzer’s Pizza and J Couture) on the bustling island community of Alameda, CA; directly reported to the business owners. Interviewed and hired new staff and managed employee scheduling. Oversight of floor managers to ensure business goals were met; secured County permits for local street faire participation. Placed inventory orders from local food and spirits distributors for produce, meats, dairy, linens, bread, desserts, beer and wine when necessary. Assisted with the opening of a high end consignment clothing store opening from the ground up. Developed and implemented store policies and procedures; researched clothing labels and brands for pricing; created consignor profiles.

Co-managed a multimillion-dollar, 35k square foot nightclub in Las Vegas. Managed 35 cokctail servers along with staffing and scheduling; assisted staff with opening and closing duties. Ordered office supplies, uniforms, costumes and resourced custom-made metal props from a metallurgist. This management position required multi-tasking, quick-proactive thinking and the ability to be solution oriented on demand.Managed intoxicated guests and assisted wait staff with nightly duties. Nightclub voted Most Innovative Nightclub by SEVEN Magazine 2013.First Cirque Du Soleil nightclub collaboration.

Cultivated relationships with all department employees of my assigned casino, the Bellagio, to drive traffic to my home venue, the Light at Mandalay Bay.Weekly venue updates via email and personal visits. Cross promotion with friendly competitors.Made arrangements for the activities of each client, customized to their specific needs. Ultimate goal was to book VIP tables complete with bottle service and

Nightclub and Dayclub bottle server for some of the busiest nightclubs on the Las Vegas Strip. Haze at Aria, Light and Daylight at Mandalay Bay, Wet Republic at MGM, Rehab at Hard Rock, Tao at Venetian, Chateau at Paris, Tryst at Wynn, LAX at Luxor. -Managed anywhere from 3 to 5 tables with hosted bottle service-Greeted the host and table guests -Assisted with menu options -Made recommendations accordingly-Up sold large format whenever possible along with additional add-ons, Red Bull/water-Focused on making sure the guest had a fun and memorable experience -High rate of repeat guests and referrals due to my role as the “fun facilitator”

As a credit analyst I looked at the merits of the borrower's credit history and the structure of the deal (lease or loan) and to decided whether or not Wells Fargo would approve, counter offer or decline the deal. I also had to establish a rapport and business relationship with the finance department employees which included annual visits, weekly phone/fax updates on rates and new programs/policies. While cultivating these relationships I sometimes had to negotiate the structure of a contract by sending a counter offer and was still able to take several dealerships from just a few loans or leases a month to 10-20 or $250k-$500K per month.Increased revenue 300% Top closer 2003-2004