Tilly Brett-Phare Email & Phone Number

Finchampstead, Gb

London Area, United Kingdom

London, England, United Kingdom

Promotion to Quality Assurance Analyst

London, England, United Kingdom

During this role my key duties included: - Support the design, delivery and implementation of the Quality Assurance (QA) methodology- Assess adherence to regulatory requirements and operating procedures- Assess the adherence and quality of record keeping- Identifying business risks through an understanding of the products and services offered by the Company- Undertaking QA reviews to assess the suitability of advice where a recommendation is provided- Assist in Financial Conduct Authority compliant project work- Part time study for CII Financial Services, Regulation and Ethics Certification

London, England, United Kingdom

In this role I provided support to both the Compliance and Quality Assurance functions. I was a key role in a high profile compliance project, while also providing reports to the Quality Assurance team.Key duties included: - Lexis Nexis IDU checks- Compliance checks - Working closely with legal - Processing pension redress payments - Quality Assurance monthly reports - Minute taking

Bracknell, England, United Kingdom

I continued my role as Office Coordinator after JLT was was acquired by Mercer. During this time the office closed down due to Covid-19. I helped organise the office closure as a key holder for the office. I organised the removal of equipment, archiving, management of staff within the office and ensured the office was safe to enter complying with Covid-19 rules.

Bracknell

I joined JLT as an office coordinator, for an office of 80 colleagues. During this position I gained many skills mentioned below, including facilitating a merger with Mercer. I was a member the Site Incident Response Team, Culture Influencer Team, Social Committee and Charity Committee. I had training to be a Fire Warden for the office. Duties included: - Calendar management- Email inbox management- Post room/Franking- Events/charity planning- Managing switchboard/Screening calls - Arranging and booking transport/accomodation/catering/meetings- Minute-taking- Maintaining and creating filing/systems/spreadsheets/databases/management- Building and contents maintenance- Processing invoices- Security management including audits- Maintaining H&S requirements/reports - Liaising with suppliers/stock managing office supplies/IT inventory- Parking allocation/Visitor Passes/Guest Wifi- Advanced Microsoft skills including Outlook, Word, Excel and PowerPoint, in addition to conferencing facilities including Zoom and Skype

Bracknell, England, United Kingdom

During my time temping, I worked for Vodafone and Jardine Lloyd Thompson (Mercer). I worked on the reception desk. This was my first experience working in an office, and it allowed my organisation skills to blossom.Key duties involved:- Creating visitor passes, parking permits, guest Wi-Fi passes- Ensuring guests are escorted into the secure building with their relevant host- Ensuring H&S reps were present daily- Booking transport arrangements- Booking meeting rooms - Email management

Eversley Cross, Hampshire, United Kingdom

My time working as a waitress was great fun and we had such a fantastic team. The fast-paced environment meant that every shift went by quickly and (the majority of the time) enjoyably! I loved interacting with guests and making them feel at home. I learnt a great deal of skills, such as multitasking. I was given fantastic training with Peach Pubs, we would have menu tastings, and cheese and wine tastings which helped hugely when customers asked for recommendations. During my time here I was promoted to 'Master Peach', which meant I was given more responsibility such as running large sections of the restaurant.Key duties include: - Taking and serving orders- Telephone bookings- Using POS systems to input orders & process cash/card payments- Memorising menus and drinks- Understand H&S requirements- Working in the bar, dispense and restaurant- Cleaning and restocking the restaurant- Creating content for socials (Instagram and Facebook)- Designing board displays

Gcses, A-Levels, A-Levels: Business, Geography, Physical Education

Activities and Societies: Netball, Rounders and Athletics Teams Business Studies Prefect

Education record

Education record