Ninja Space Content is my DBA and also a tech blog. Website: http://ninjaspacecontent.com- Provide software support and web, content or account services to partnerships, software companies and organizations as a contractor.- Own and run multiple websites using Yola CMS and manage associated social media pages- Manage Wordpress sites for clients and update content using HTML, CSS, CMS tools and more- Respond to the community who have submitted questions, commented on social media or sent a message via the Contact Us forms- Develop search engine optimization (SEO) plan using relevant keywords for meta, linking, cross-marketing references and site indexing- Manage search engine webmaster tools, submit sitemaps and research on new algorithm trends to increase web traffic- Manage Google Adsense and multiple affiliate ad integrations to generate more online sales revenue- Analyze web analytics and search console for growth and keyword trends》See portfolio at: https://tillywright.com

- Provide logical programming services and create module maps/diagrams using diagrams.net (also known as draw.io) for clients to approve for build out as OnCourse Software Specialist (logic programming specialist)- Meet with clients to discuss deliverables and user journey throughout the module- Utilize HTML, CSS and software's editor to add content and create pages, forms and surveys for clients- Provide additional temporary support as Customer Care Rep Tier 1 including: resolving Zoho Desk tickets, conducting software training sessions and hosting live webinars (temporary coverage for a leave)

- Under the Marketing team, represent aRes as the primary contact for all new clients during the implementation stage in integrating our white-label booking engine technology- Lead implementation launches and strategize on initial online marketing campaigns with clients- Work with IT personnel and web designer on the development and launch of new booking engines- Meet deadlines and implementation project plans including quality assurance testing to achieve goals and targeted Go Live date- Document all project progress in Customer Relationship Management (CRM) systems using Salesforce and Sugar CRM- Work with product development team to ensure affiliate initiatives are met- Monitor Google Analytics for traffic and growth of launch and e-commerce- Work with affiliates to integrate a booking engine app on each partner's business facebook page to increase awareness on e-commerce services- Assist Marketing department with updating content on corporate website using Drupal CMS

- Under the Account Management department, manage the company's top million dollar producer accounts and secondary accounts- Implement new affiliate booking engine integrations (Private Label Booking Engine Technology)- Develop relationship with affiliates and reach out regularly on new products to sell on the booking engine- Develop online marketing initiatives for primary affiliates on a regular basis- Perform site evaluations and QA booking engine functionality to provide feedback and suggestions to clients for best user experience and implementation- Perform bi-annual site reviews and generate reports to review sales - Monitor SEO and SEM for primary affiliates to increase potential sales

- Work with market managers to develop new products including adding content and image editing with Photoshop- Implement new affiliate accounts and project manage booking engine launches, including quality assurance testing- Work closely with account management & marketing team on marketing campaigns for clients and integrating client's Google Analytics' UA code to booking engine to track traffic and site reports- Generate regular reports for clients and internal teams- Provide training to existing and new clients on usage of the company's extranet and intranet, such as how to load hotel rates and generate sales reports- Provide customer support pertaining to booking engine functions and capability, hotel extranet and Global Distribution System (GDS) rates

- Manage business development sales pipeline and workflows- Manage all affiliate contracts- Working with multiple internal departments, develop web demonstrations for the business development team- Develop departmental business development standard operating procedures- Helped create and manage PPC campaigns for top Destination Marketing Organization affiliates on Google, Yahoo and Bing- Execute special sales and training projects and presentations using Microsoft PowerPoint- Coordinate and assist with pre and post trade show marketing email blasts and partnership announcements via Constant Contact

- Under direction from the Director of Human Resources, participate in an extensive corporate hands-on training program in hotel management for Global Hyatt- Assist the Human Resources department with highly confidential files and information- Execute human resources projects for monthly employee award events and distribution on pay day- Work closely with departmental heads to provide input on how to effectively manage workflows- Perform as back up barista at the Starbucks station, front desk agent and human resource personnel for multiple departments- Execute special sales project to help with the sales department process- Execute a special accounting project that helped acquire over $200,000 in revenue from the airport- Represent Hyatt as catering contact for an annual gala event in coordination with IT and the banquet team

- Fulfill 300 hours of internship experience for college credit as a upper division requirement for graduation from San Diego State University- Rotate in multiple departments in Rooms and the F & B divisions to understand all operations- Help fill in role as server and cocktail server in the restaurant and bar of the Marriott as needed- Operate as supervisor of the day to learn restaurant floor management- Provide clerical projects as needed for the Rooms division