Tim A. Email & Phone Number

•Manages all phases of the software development lifecycle (SDLC) for the organization’s software/IT solutions. Manage both agile and waterfall project methodologies depending on project specifics and client goals. Manage and gather project artifacts over the life of a project. Track progress of projects to ensure project milestones are completed on time, on budget and with desired results.•Mitigates risk factors through careful analysis of financial and statistical data. •Brought… Show more •Manages all phases of the software development lifecycle (SDLC) for the organization’s software/IT solutions. Manage both agile and waterfall project methodologies depending on project specifics and client goals. Manage and gather project artifacts over the life of a project. Track progress of projects to ensure project milestones are completed on time, on budget and with desired results.•Mitigates risk factors through careful analysis of financial and statistical data. •Brought onto a Business Intelligence Project in it’s second year and managed all phases of the multi-million dollar project over the next two years. This included managing a multi-cultural team of contract business analysts, developers, and quality assurance personnel. Results: Successfully implemented a new enterprise data warehouse (EDW); created/led a program of retiring systems off of an old repository and migrating onto the new warehouse. This also led to financial savings for several business units once their data was migrated.•Managed implementation of several vendor applications including oversight of the RFPs, POCs, vendor relationships, implementation, and testing timeline, and training.•Serves as a Portfolio Manager, managing the portfolio of projects, resource allocation, and project updates and reporting through Innotas for the PMO department.•Within the PMO department, manages and oversees the reporting of projects (in process, completed potential), financial spend, new project presentations, and governance and risk compliance updates that have to be presented to an IT Governance Committee meeting each month. Also presents a summary of these reports to the organization’s Executive Management Committee on a monthly basis. Show less

Atlanta, Ga

•Led the gathering of business needs, as well as assisted with the solution design through direct interaction with business unit leaders and Information Technology staff. •Educated business units in system capabilities and limitations. Focused on developing and improving business processes and worked to build business cases for projects to include ROI metrics. Also assisted business units in mitigating risks for their various system and project needs.•Proposed solutions to improve… Show more •Led the gathering of business needs, as well as assisted with the solution design through direct interaction with business unit leaders and Information Technology staff. •Educated business units in system capabilities and limitations. Focused on developing and improving business processes and worked to build business cases for projects to include ROI metrics. Also assisted business units in mitigating risks for their various system and project needs.•Proposed solutions to improve existing information technology products/services and created new solutions as needed. •Managed the business unit’s information technology portfolio of projects throughout the project life-cycle (i.e., project initiation, planning, prioritization, User Acceptance Testing, and final review after completion). •Identified and communicated how information technology solutions added value to the business process or if the current process was a better solution. •Oversaw/responsible for the collection, analysis, review, documentation, and communication of business analysis project artifacts. •Provided project management leadership and expertise. •Managed vendor relationships, including engagements for RFPs, POCs, project initiation, and project management throughout the life cycle of a project. Show less

Atlanta, Ga

•Managed project efforts with Information Technology Software Delivery and the Bank’s business units by assisting in the elaboration, specification, design, development, and implementation phases of new and existing systems. •Identified areas of strategic and risk management opportunities, and process improvement within the department and beyond, and the corresponding system improvements to address these opportunities. •Provided subject expertise and guidance to IT business analysts… Show more •Managed project efforts with Information Technology Software Delivery and the Bank’s business units by assisting in the elaboration, specification, design, development, and implementation phases of new and existing systems. •Identified areas of strategic and risk management opportunities, and process improvement within the department and beyond, and the corresponding system improvements to address these opportunities. •Provided subject expertise and guidance to IT business analysts, other business unit management, external consultants, quality assurance teams, and peers in a team environment to implement best practices and to ensure the department’s strategic plans are met. •Analyzed systems and procedures based on business requirements and developed appropriate specifications to account for new products, policy and procedural changes, and regulatory and requirements.•Ensured controls were incorporated into systems for compliance with accounting and audit standards and regulatory requirements. •Worked with IT Software Delivery and users on new system development as well as enhancements to existing functionality to implement system improvements as well as new systems. •Prepared system test plans and coordinated and/or conducted appropriate user acceptance testing. Recommended to department management when system changes were ready for promotion. •Worked with IT Software Delivery to ensure production issues were resolved in a timely manner. •communicated system concerns and possible solutions to management and Information Technology Software Delivery. •Educated and trained staff on newly developed systems and modifications of existing systems. •Partnered with and provided guidance to Member Support and Operations supervisors pertaining to system issues, daily business process issues, accounting/record-keeping issues, adjustments/resolutions, operating and procedural guide assistance, and provides direction on improvement planning for customer service. Show less

Atlanta, Ga

•Maintained, revised and implemented controls for department’s Standard Operating Procedure. •Provided third level support to member banking institutions on online banking system portal; researched system errors and worked with IT and management to resolve outstanding issues.•Assisted in system upgrade by providing user acceptance testing and updating online help guides.•Created and maintained ad-hoc reports that reported daily, weekly, and monthly Call Center statistics; created… Show more •Maintained, revised and implemented controls for department’s Standard Operating Procedure. •Provided third level support to member banking institutions on online banking system portal; researched system errors and worked with IT and management to resolve outstanding issues.•Assisted in system upgrade by providing user acceptance testing and updating online help guides.•Created and maintained ad-hoc reports that reported daily, weekly, and monthly Call Center statistics; created on-going reports of system upgrade issues and resolutions.•Assisted in automating the Bank’s automated phone system by maintaining project plan and providing user acceptance testing•Educated and trained staff on newly developed systems and modifications of existing systems.•Conducted weekly meetings with staff on process improvements and achievements made to member banking institutions.•Assisted in department merger during elaboration, training, and providing new department floor design. Show less

Georgia, United States

What started as creating and manufacturing customized headwear grew into a full service promotional products company. Stitches Branding Solutions worked to distribute custom promotional products to companies, schools, and sports teams, to meet their branding and marketing needs:•Created the brand look, worked to launch website, and constantly worked with manufacturers within the US and China to negotiate pricing for best profit margins.•Helped create programs for clients to reward… Show more What started as creating and manufacturing customized headwear grew into a full service promotional products company. Stitches Branding Solutions worked to distribute custom promotional products to companies, schools, and sports teams, to meet their branding and marketing needs:•Created the brand look, worked to launch website, and constantly worked with manufacturers within the US and China to negotiate pricing for best profit margins.•Helped create programs for clients to reward their employees with promotional products.•Worked with clients on strategies for brand awareness campaigns that led to promotional product sales.•Increased sales revenue by 30% within the first 2 years. Show less

•Worked to increasing business efficiency and impact across the division, which included partnering with 7 departments to identify and achieve key measurable results: Identified and cultivated key business relationships with organizations to provide services and products that ultimately generated revenue; Also oversaw volunteer program, which included oversight of over 1,200 volunteers and organizing various activities.•Inspected current business practices and developed, documented, and… Show more •Worked to increasing business efficiency and impact across the division, which included partnering with 7 departments to identify and achieve key measurable results: Identified and cultivated key business relationships with organizations to provide services and products that ultimately generated revenue; Also oversaw volunteer program, which included oversight of over 1,200 volunteers and organizing various activities.•Inspected current business practices and developed, documented, and implemented standard processes for paid staff.•Implemented and updated processes to assist over 2000 volunteers to work more efficiently.•Managed monthly and yearly budgets paid and volunteer staff.•Created outreach programs that provided services to the community while generating revenue to support the programs.•Reviewed and approved requests for distribution of services and finances with Division Director. •Implemented training programs to ensure staff members were proficient in executing assignments in accordance with established standards, protocols, and processes to reflect business excellence.Selected Achievements:•Key relationship builder and contract negotiator with various organizations including Bank of America, Shell Company, Fannie Mae, Integrated Systems Management/Roche Laboratories, and McNair Middle School.•Created programs and partnered with external organizations that helped generate revenue of over 150K in 2004, 400k in 2005, and 200k in 2006.•Received a Commendation from the Governor of Georgia and the Phoenix award from the Mayor of Atlanta for leading Hurricane Katrina relief efforts among faith-based organizations. •Created new home ownership program that focused on pre-purchase counseling and post-purchase counseling, credit analyses and overall financial empowerment. Established relationship with housing counseling agency to provide training, sponsored by Bank of America. Show less

Atlanta, Ga