Tim A. Email & Phone Number

Lees Summit, Mo

• Server manager for fifty plus Active Directory Domains. • Install and administer Windows Server 2003, 2008, 2012 with Full implementation and support of Active Directory Client domains.• Install software, hardware, updates and enhancements. Install, configure and support Terminal server and Terminal server licensing. • Install, configure and support MS SQL 2005/2008, 2012. Provide SQL Support through queries, updates and other Database changes as needed. Create database maintenance plans. Perform database backups, restores and updates.• Provide internal desktop support including hardware and software installations and upgrades. • Provide External customer support utilizing Bomgar, Citrix, and Terminal Server Administration.• Troubleshoot network connectivity Using performance Monitor (PerfMon) and other Performance tools.• Daily Written and Oral Communications for Standups (Informal), Group Communications with Upper Management for updates and Time sensitive reporting. • Create written Reports of Standard Operating procedures and create up to date instructions for both Clients and co-workers.• Knowledge of client contracts so that we act in accordance with terms, conditions and specifications set forth in each contract.

General Services Administration Bannister Road Complex

LAN Admin using Microsoft Windows 2003 and Windows 2008 in a LAN, WAN environment.• Assist Application Support teams or other GSA groups with provisioning hardware specs for needed servers that support GSA operations. Ensure that issues such as best practice, scalability, security, and other concerns are met.•Install and configure, and maintain server operating systems on new server hardware. Bring new server hardware into appropriate environment (e.g. production, staging, test).•Perform monthly critical patch updates. This is done in conjunction with application support groups on a monthly basis. Work with application teams to maintain servers that cannot be patched during monthly installations.•Maintain server security in compliance with GSA Security Standards, by applying a standard array of security configurations to each server. Works closely with Application Support teams to ensure that security configurations do not adversely impact functionality, and or remedy issues if they arise. • Working with government management, Application Support Teams, and other groups throughout GSA, to identify, plan, and implement consolidation of standardized server hardware and software resources across GSA where appropriate•Manage server data backups and restores. This includes tape and disk to disk, onsite and offsite media storage. As with monitoring, this functionality includes use of legacy resources throughout GSA. •Troubleshoot hardware/software issues on server platforms. This is done in conjunction with vendors and service providers.•Facilitate Application Support teams’ efforts with installations, upgrades, changes, etc.•Maintain server warranty/licensing status. Work with customer to ensure appropriate warranty and support coverage for server hardware/software.•Provide day to day management and administration support for network resources such as user accounts, shares, printing, and password maintenance.

Bachelor'S Degree, Telecommunications Management

Education record