Responsible for managing a cross functional BI team to deliver data pipelines and models across our organization, partnering with business units and external clients. Plan, organize and deliver complex data solutions within the organization and for our clients in the healthcare industry.

Drive the building, and launching of new data pipelines in productionManage development of data resources and support new product launchesDrive data quality and reliabilityHelp the team balance short-term and long-term development projectsFoster a culture of building technical wealth and reducing technical debtFacilitate collaboration with other teams throughout the company, designing new processes when neededIdentify gaps and issues with our dataAttract and hire new data engineers to join our growing team• Manage a team of eight Data Engineers in an Agile environment with responsibility for managing our Snowflake data warehouse on AWS, our data pipeline with Kinesis staged in S3, operational health of our data, new data integrations, managing tech debt and implementing tools for the Data Engineering Teams• Work closely with Product Management to create roadmaps and prioritize work for greatest impact• Manage relationships and contract negotiation/renewal with several vendors (Snowflake, funnel.io, Fivetran, Looker, DBT)• Support team members and remove roadblocks for the team to ensure on-time delivery

• Developed and implemented the program strategy and direction for near real-time and batch processed analytical data, BI tools, governance and structures to support American Airlines Cargo decision making• Managed multiple areas related to data and analytics and served as Product Owner for $50+ million American Airlines transformational project replacing 90+ legacy systems with a COTS SaaS application• Collaborated with American Airlines IT and Vendor Partners on architecture decisions and long-term strategy• Assessed the data needs and data literacy of various internal and external stakeholders to determine the appropriate tools, communication, training and support• Data and analytics platforms included Teradata, Azure/Databricks, Cognos, Tableau, Power BI

• Led SQL, SAS, Cognos and Tableau developers responsible for providing reporting and analytics for the entire American Airlines Cargo division• Managed data for American Airlines Cargo including strategy, policies, practices and procedures that control, deliver and enhance the value of the data used for critical business decisions• Developed complex SQL solutions and ETL processes using Teradata, SQL Server and other data platforms that serve as the basis for Cargo reporting and analysis• Worked in partnership with AA Cargo Finance, Revenue Accounting, Revenue Management, Operation, Sales and IT to provide strategic direction

• Managed Reporting and Analysis Team for AA Sales Support• Our team provided all Sales Support related reporting and analysis to the field and managers in the Global Sales Organization• Managed development, testing, training, rollout and support of new Siebel/Oracle BI reporting platform (SalesLink)• Ensured data integrity for Sales Support related data

• Performed all management and support tasks for 50+ Microsoft SQL Server and Oracle multi-environment databases for the American Airlines Global Sales Department, including ETL processes using SSIS• Project Manager for multiple data projects in collaboration with the business, HP and American Airlines IT • Supported Applications Developers (Client/Server, Web and Cognos) for Sales Technology team including creation of SQL queries, entity relationship diagrams, tables, indexes, constraints, stored procedures, views and triggers• Designed and implemented data models and databases for new projects as well as legacy systems• Collaborated with Sales leadership and Analysts on ad hoc data and reporting needs