Partner across Consumer Small Business Banking and Customer Lending to build strategies, processes, and capabilities for compliance and exceptional customer experience.

Effectively leads data privacy operations including breach management, data localization, and data privacy law compliance through the delivery of key data milestones and improvements to the overall control environment. Led the company’s compliance program in response to the high profile European Union General Data Protection Regulation (EU GDPR) and subsequent data privacy laws.

As an integral leader in the implementation of an industry best data provisioning strategy, established authorized data sources certification program and the enterprise function for cross data domain governance. Successfully influenced enterprise data followership and alignment across key stakeholder groups.

Responsible for ongoing stability, maintenance, change, development, project management, deployment and support of the ATM channel including vendor management, ATM service, software and hardware reliability.