Tim Batchelder Email & Phone Number

Chicago Il

• Team leader responsible for facilitating seamless delivery of guests' needs and delivering satisfaction through experience, anticipation, research, flexibility, training and meticulous communication with guests, management team and all hotel departments and vendors. • Act as a liaison between guests, the hotel and the community in providing entertainment, dining and transportation options. • Conceived Concierge Department and brought it to fruition. • Recruited an all Les Clefs d'Or staff. • Manager on Duty responsible for Front Desk, Housekeeping, Food & Beverage and Maintenance Department operations.• Assist Sales Department through house visits, amenity promotion and community relationships. • Manager in charge of shipping and receiving.

Chicago Il

• Managed Café and Lounge operations including hiring and training. • Responsible for meeting, banquet and special event execution.

Lake Bluff, Illinois

• Sales and execution of events for two to five hundred guests. • Increased average sales expenditure by 10%. • On site Corporate Quality Assurance Manager. • Advanced from Dining Room/Banquet Manager to Special Events Sales Manager.

Liberal Arts/Humanities

Broadcast And Electronic Media