Systems Administrator
Wellpoint Health Networks Inc
Hired to design, configure, administer and replace old technologies at a highly recognized, world class health insurance organization with more than 1800 users in local facilities, and more than 700 in remote sites. Responsible for: System Configuration, Database Administration, Form Creation, Help Desk Operations, PC Desktop Systems & Network Connectivity. Spearheaded transition from outdated division-wide and departmental technologies to highly functional, streamlined and cost-effective client/server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety.Key Projects & Achievements: Designed and configured installation of RightFax system for Individual and Small Group Business Divisions servicing entire state of California. Redesigned and delivered consolidated fax program to elite agents state-wide. Decreased FTE time by 45%, utilizing full capacity of fax system integration with work flow. Designed and implemented RightFax integration with FileNet imaging system. Responsible for creating and executing training an training collateral for all associates on the RightFax system. Decreased inventory and document printing, saving approximately $250,000 annually.