Tim Bourcier Email & Phone Number

Michigan, United States

As an internal marketing specialist, I manage a broad range of tasks for the North American Microbial Control business that pertain to customers and commercial management processes. Working with various functions including customer service, regulatory, quality, sales and commercial leadership, this individual ensures timely and accurate responses to customer inquiries and commercial team needs. This person serves as the focal point for the NA commercial support team, providing guidance to resolve issues and setting priorities as well as serving as a subject matter expert for specific commercial processes and IT tools.

Midland, Michigan, United States

Providing escalated customer support for both strategic and new business customers within the Microbial Control business. Networking with many functions of the business to align a precise response for all types of customer interfacing such as regulatory, quality, sample, and technical.

Midland, Michigan, United States

•Utilize communication skills and problem-solving skills to relay technical data to business contacts and derive an appropriate solution.•Maintain EH&S European blocks with the approval of the appropriate EU Product Steward. •Create regulatory documents including, but not limited to: Halal, Animal Origin, Heavy Metal, Kosher, FDA Opinions, Trace Analysis, and many more. •Provide second level support for the DuPont Contact Center.

Midland, Michigan, United States

Support the Dow Microbial Control business for second tier support. Create and provide new product training for the Customer Information Group (tier 1 support). Utilize communication skills and problem-solving skills to relay technical data to business contacts and derive an appropriate solution.Provide direct answer to customers using multiple sources of information.Maintain EH&S European blocks with the approval of the appropriate EU Product Steward. Create regulatory documents including, but not limited to: Halal, Animal Origin, Heavy Metal, Kosher, Trace Analysis, and many more.

University Center, Mi

•Provide directed instruction towards achievements in course curriculum•Utilize chemistry and technology background to lead 50+ students towards course completion.

•Research Focus: Animal dominance behavior research: Sensory Ecology & Neuroscience•The Society for Integrative & Comparative Biology National Conference Presentation in Charleston, SC, January 2012•Animal collection, care, and maintenance•Research emphasis on using urine as a signal of dominance. Looking at agonistic (aggressive) behavior and the use of chemical (olfactory) communication system to mediate this behavior.Organize and maintain a safe and productive laboratory. Create schedules for students. Utilize communication skills to maintain a successful laboratory.

Saginaw, Michigan, United States

•Coordinated blood drive events throughout the Great Lakes Bay Region•Networked with local business leaders through presentations and events to deliver MiBlood’s message and increase community involvement•Worked on expanding coverage areas and prospecting new businesses to host blood drives

Bachelor Of Science (B.S.), Biology/Biological Sciences, General

Activities and Societies: Founding member of Phi Delta Epsilon (Medical Fraternity), Member of Psi Chi (Pscychology Honor Society), Member.

Associate Of Science (A.S.), Biology, General