Tim Braley Email & Phone Number

tbraley2@gmail.comHighly analytical leader with extensive experience in evaluating and processing insurance claims. Senior impactful professional, instrumental in accurately assessing damage, determining coverage, and negotiating settlements. Forward-thinking individual, who possesses expertise in handling complex claims efficiently while minimizing losses for both clients and insurers. Award-winning insurance adjuster with a proven track record of technical expertise in the automotive collision repair industry. Well-versed in fostering positive client relationships and collaborating with diverse stakeholders to achieve resolution. Articulate communicator; known for leveraging exceptional interpersonal and organizational skills at all business levels.CORE COMPETENCIES⭐ Insurance Adjusting⭐ Contract Negotiation⭐ Customer Service ⭐ People Management⭐ Cost Analysis⭐ Sales & Marketing ⭐ Employee Training & Development⭐ Relationship Building⭐ Team LeadershipKEY CAREER ACCOMPLISHMENTS✓ Directed transformative customer satisfaction initiatives while mentoring and empowering colleagues to achieve unparalleled client retention rates.✓ Championed a culture of world-class customer service and earned accolades from clients and well-regarded business partners.✓ Garnered an impressive collection of personal commendations from satisfied clients (many of which were personally addressed to the CEO).✓ Distinguished for consistently showcasing exceptional technical expertise and receiving prestigious awards as proof of proficiency.✓ Outperformed in negotiations while skillfully driving cost containment efforts to maximize savings and profitability.✓ Exhibited unwavering efficiency and autonomy in completing assignments and setting a high bar for rapid turnaround.

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  Senior Appraiser

  Amica Insurance

  1991 - 2023 - Lincoln, Rhode Island, United States

  Spearheaded a groundbreaking approach to swiftly and precisely settle auto damage claims while establishing new industry standards for efficiency and accuracy. Demonstrated exceptional negotiation prowess in collaborating with repair facility management to achieve favorable terms. Orchestrated and optimized operations within the Repair Assistance Program (RAP) network of shops. • Gained recognition for consistently delivering world-class service to both valued customers and esteemed business partners. • Generated and disseminated daily, weekly, monthly, and quarterly reports to ensure data accuracy and relevance. • Maintained seamless information flow by effectively liaising with internal teams and management and supplying crucial field documentation and insights.

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  Boston College, Newton, Ma

  Marketing/Advertising, Non-Degree