Tim Byrne Email and Phone Number

Mobile Vehicle Bodyshop - Carrying out quality vehicle body repairs at customers location of choice.

Overseeing Operations of a team of over 30 mobile repair technicians south of Birmingham. Ensuring constant development to provide the highest standard of mobile repair environment to achieve Bodyshop standard quality and providing our customers with a first class repair experience.

Day to day leadership of a Team of 30 Mobile repair technicians across London and the home counties which includes working in collaboration with all departments within AutoRestore® providing direction for technicians to ensure highest operational efficiency in my area. To deliver the highest levels of customer service to ensure we delight every customer served. To performance manage individual technicians to ensure the highest quality of workmanship and company standards. To deliver quarterly and annual business targets by managing my area costs and sales budget through 1-2-1 technician meetings and team communications. To support, coach and train my technicians on best practice, innovative ways of working and new ideas in our field to achieve business results.. Responsible for investigations & disciplinary meetings in line with company procedures. To give clarity on company process and procedures. Responsible for conducting recruitment centers to help continued growth with the highest calibre candidate. To create a motivational working environment for my team to ensure maximum engagement and loyalty from every technician with my team via a number of different methods e.g. team meetings,field visits regular communications

• Carrying out Mobile Body repairs across London. • Providing world class customer service and quality. • Managing time and job allocation to ensure productivity targets were met.• Maintaining high standards to represent the business and myself in the highest regard to customers and general public.