Acquired by Lightricks

First Sales Operations hire at ParoScale:-Supported Paro in growth from ~50 employees when I was hired to ~125 by the time I left-Sales team more than doubled in size in my tenure by establishing scalable processes and systems-Helped the team navigate the uncertainty of the COVID pandemic, which led to a fundraise on the other sideSystems:-Salesforce.com admin, built out numerous dashboards, reports, and processes, including a project management functionality that provided visibility into project status for the first time-Ran an RFP for a telelphony system, then pivoted over a weekend to include in the scope remote capabilities to support the entire team as the realities of the pandemic set in and remote work became essential. The system held the team together during the early days of the pandemic-Implemented Gong.ioStrategy: -Provided insights to senior leadership to inform commission structure-Crafted weekly business review insights and recommendations for the leadership team, included recommendations for hitting targets-Built a daily driver dashboard after it was uncovered that teammates needed guidance on where to prioritize timeTactical:-Ran a complex commission structure monthly-Built an outbound process to drive prospects to sales reps in bulk-Conducted a weekly pipeline health check with sales management and senior leadership

Promoted to expanded position with relocation to new US company headquarters in Chicago. I supported the Business Development (formerly Sales Development), Professional Services, Technical Support, and Customer Success departments, all in a global manner.- assisted with systems migration of LearnCore team after it was acquired by Showpad, included ownership of the roll-out of a new instance of Outreach.io. Oversaw all aspects of the roll-out, included relationship with Outreach.io, back-end configuration, documentation, new user training, go-live, and troubleshooting after launch- implemented new processes to drive the business forward, included new customer handoff process from sales to post-sales, reduced handoff time and ensured all departments shared information, which improved customer relationships- developed reports and dashboards, provided insight into KPI performance for individual contributors on CS and PS teams that did not have any insights previously- created onboarding content as subject-matter expert, decreased ramp time and improved onboarding experienceShowpad achieved its global targets all three quarters I was in this role.

Promoted to Business Operations role to provided dedicated support to Sales Development team, as well as assist Business Operations Manager with larger projects. - developed and implemented new processes to improve workflows- provided training on tools as subject-matter expert- created reports and dashboards to reflect real-time KPI tracking- collaborated with management to drive campaigns, including automated campaign reaching thousands of prospects and generating several qualified opportunities, and campaign to re-qualify lost opportunities that generated several opportunities per repWithin the first quarter of supporting this team in this role, the team exceeded quota, at ~109% of target.

Hired to support Sales Development team in an entry level role, specifically through prospecting.Exceeded all expectations, providing an immediate impact by:-prospected 3 accounts for each SDR daily, supported 8 SDRs for a total of 24 accounts prospected per day- quickly became team expert in Outreach.io sales tool, prescribed workflows and advice to reps and management- collaborated with other teams outside of the role, including Marketing and Business Operations- promoted to Business Operations role after 5 months

Research, develop, and write articles for the Pioneer Log, the student-run newspaper at Lewis & Clark. Produce quality, unique content under a deadline in a manner that made specific content accessible and enjoyable to read. Conduct effective interviews, building a rapport while getting all necessary information.