Providing relevant market insight on domestic and international luxury commercial trends. Area of expertise is focused on real estate development, operational efficiency and client market acquisition. Clients include REITs, top tier consulting firms as well as private equity.

• Assessed store management skills and put in place individual development plans to rapidly improve global store performance and employee retention.• Liaised with the training and development team in building and delivering store management training content.• My hands-on approach influences a positive work environment thru collaboration within the store teams. • Implemented strategic business improvement plans for the 16 stores within the South-East Region, many of these principals were also implemented within the entire North American retail network.• As a result of the global improvements implemented under my direction the South-East became globally a top performing region.• Developed a local client acquisition and retention strategy to ensure sustainable long-term growth.• Close collaboration with the merchandise teams to ensure each store and market has the correct assortment and product training.

North American Director of Concessions and Outlets (2012 to February 2016)• Grew distribution channels and revenue and managed business strategy, P&L, sales and operations for a leading global luxury apparel/accessories fashion brand; led retail team of 4 district managers, operations manager and 435 employees across 64 concessions and outlet stores.• Expanded partnerships and brand presence in leading North American retailers (Bloomingdales, Neiman Marcus, Saks Fifth Avenue, Holt Renfrew and Macy’s), building 25 concessions in 3 years.• Developed management and staff on advanced sales techniques and product education to drive year-over-year sales growth and strengthen customer engagement.• Performed competitive analysis and created strategies to gain market share; managed costs and improved channel operating efficiency to achieve significant margin growth annually.• Selected locations, negotiated all leases and contracts, worked with store planning team on design and ensured strong brand representation among competitors.• Collaborated across departments to determine market-specific product selection to maximize profits.North American Director of Outlets (2011 to 2012)• Developed channel improvement and expansion strategy, oversaw sales and operations and directed retail management and staff across 9 North American outlets, growing sales volume year-over-year as the first director of outlets.• Researched market and sales potential for new outlet locations, negotiated store leases and contracts and oversaw team staffing, onboarding and development.• Designed and implemented store improvement plans to enhance efficiency and centralized product movement from warehouse to outlets to improve merchandise distribution.• Assessed management skills and trained store leaders to support KPI achievement and employee retention.• Consulted with merchandising team on product allocation and pricing schedules to increase sell through rate.

• Designed and led a one-year turnaround strategy to transform an underperforming NY flagship store to #1 in sales nationally.• Presented business case to CEO and senior management with a focus on operational efficiency and staff development in client-centered sales and service; liaised with merchandising team throughout transition to ensure key products were received and appropriate stock levels maintained.• Proposed made-to-order leather handbag line, which was adopted and implemented globally.

• Created market share growth strategies to expand brand visibility in the Hudson Valley and managed sales team for a real estate group with $60 million in annual sales.• Developed partnership with Wells Fargo to expedite sales and gain maximum profit; worked closely with auction companies, home buyers and attorneys to facilitate closing processes.