Tim Chan Email & Phone Number

Victoria, Australia

Melbourne, Australia

● Provide still & motion imaging service for corporate, advertising and scientific sector according to client briefs. ● Client List: Bank of China, Agricultural Bank of China, China Construction Bank, China Merchants Bank, Industrial and Commercial Bank of China, China Everbright Bank, Bank of Taiwan, E.SUN Commercial Bank, RMIT University, Animaga, Secret Stylist● Provide consultation and review of marketing campaigns. ● Organise print materials from greeting cards to fabric backdrops and window signage from suppliers. ● Broad understanding of Adobe Suite (Photoshop, Lightroom, Premier Pro, After Effect, Audition, Illustrator)

Dandenong South, Victoria, Australia

● Brands handled: Asus, TP-Link, Kingston, Corsair, Cooler Master, Antec, Logitech, Creative, Netgear, D-Link, Ubiquiti, Edimax, Noctua, Deepcool, Simplecom, Unitek, Gamdias, Arctic, Brateck, Vision Mount, Trend Micro, Norton, Kaspersky, Microsoft, Delta Electronics, Eaton, Verbatim, Ritek, Armaggeddon, Alcatroz, Sonicgear, Rotanium, Cablelist, Geil, Neo Forza, Apacer● Sourcing and purchasing of stock according to Sales report figures and SOH from Synnex, Ingram Micro, Leader Computers, Mittoni, Pacificomm, MMT, Alloys, Top Star, Vanex, Rocketek, Yin Li Da, Leap Frog● Review and adjust sell price.● Negotiate pricing with distributors for better margin. ● Market research for new products and future trends. ● Liaising with overseas suppliers & manufacturers for the whole ordering process from start to finish. ● Perform stock book in with MYOB & DDA. ● Review and prepare all documentation requirements for stock import. ● Get in touch with all customs and relevant departments like EPA/EESS/DAWE, etc. for all import related enquiries and actions. ● Sample Purchasing. ● Prepare application material for SAA certificate submission. ● Arrange and monitor overseas logistics to Australia with forwarders. ● Ad-hoc duties include consultation for the marketing department, assisting with customer complaints & enquiries, hardware troubleshooting for the system assembly department.

Preston, Victoria, Australia

● Pack & dispatch all daily orders from our own ecommerce platforms. ● Contact Suppliers (Krannich, Solar King, Aus Solar Distributors, Solar Green) for stock order status● Contact vendors for technical verification (Victron, SMA, LG, Jinko, Tesla, Bosch, NOCO, Baintech, Slocable, Beny, ZAP)● Liaising with couriers for customers’ shipping enquiries & complaints. ● Attend phone calls and emails to provide technical advice. ● General clean up and arrange stock to shop front.

Clayton, Victoria, Australia

● Staff management from roster setup to performance review and training. ● Infantry review and replenishment. ● Handling customer enquiries including back orders, warranty claims and complaints. ● Hardware diagnostics for complex fault claims. ● Review all technical solutions before submission to customers.

Clayton, Victoria, Australia

● Meet and Greet Customers and perform sales. ● Understand all customers’ requirements and provide suitable product advice and solutions. ● Record customer backorders and followup. ● Direct customers to relevant departments to ensure they have been taken care of. ● Stock shelf preparation and clean up.

Melbourne, Victoria, Australia

Leader – NAPLAN test paper marking May 2012 – July 2012 (Casual)● Monitor team members’ performance rate to ensure KPI can be reached and deliver results on time. ● Provide guidance on challenging answers and report all answer related issues to the supervisor. ● Report all software and hardware faults to the supervisor and arrange functional workstation to team members.

Moorabbin, Victoria, Australia

● Organise roster for all staff, especially weekend shifts. ● Look after livestock. ● Infantry monitoring and stock ordering. ● Arrange puppy schools & adoption days to boost sales and community awareness. ● Get in touch with Vendors & distributors for latest product update and availability (Hill’s science Diet, Royal Canin, Purina, Advance, Eukanuba, Bayer, Frontline, Furminator, Greenies, Elanco, Kong, Pedigree, API, URS, Zoetis, Urine Off, Petsafe, Eastern Distributors, Pet One, Global)● Invite vendors to provide product training in store.

Nunawading, Victoria, Australia

● Perform test paper marking with supplied computer terminals. ● Follow all mark centre’s guidelines to ensure work rate is within KPI and accurate. ● Report all challenging answers to supervisor for review.

Bentleigh East, Victoria, Australia

● Products to handle: Liquid plastics (Polyurethane, Epoxy, silicon rubber, liquid expanding foam, fiberglass, latex, rubber grease, lithium grease), Carbon Fiber weave sheets, Fibreglass weave sheets, synthetic hollow microsphere filler, styrofoam sheets, low melt metal (pewter), cement, clay● Prepare production schedule for stock packing. ● Contact Chemical Manufacturer for MSDS and technical advice & verification (Polytek, Zap, Bosch, PQ Australia)● Double confirm all chemical formulas being used are up to date. ● Perform routine quality assurance tests on both raw materials and finished products. ● Daily review all equipment and facilities to meet all OH&S compliance requirements. ● Monitor all incoming stock and customer order dispatch. ● Perform routine production machinery maintenance and repairs. ● General warehouse duties and stocktake.

Bachelor Of Arts (B.A.), Photography

Certificate Iv, Applied Design

London Chamber Of Commerce And Industry, Accounting Level One