Tim Chapman Email & Phone Number

Market Harborough, England, United Kingdom

As the General Manager of Dainite, a key department within Harboro Rubber Company, I lead the Dainite team, including the operations manager and supervisors, to ensure smooth day-to-day operations and drive profitability. My role involves overseeing staffing, training, and performance management processes, ensuring that our team is aligned with business objectives and performing at a high level. I also manage the department's budget, approving expenditures and strategically allocating resources to meet both short-term and long-term goals.I work closely with line managers to optimise internal processes, fostering a cohesive and efficient team environment. Additionally, I support our sales teams and key account managers in client retention efforts, while implementing marketing strategies to drive growth and maintain a competitive edge. Reporting to senior executives at Harboro Rubber Company, I provide regular updates on Dainite’s performance, including profitability and operational enhancements. Through careful strategic planning and data-driven decisions, I help position Dainite for sustainable success within the organisation.

Market Harborough

Based in Leicestershire, HRC is a specialist UK manufacturing firm producing bespoke, high-quality rubber products for the automotive, aerospace, electrical, electronic, oil & gas, marine and rail industries, both across the UK and abroad. HRC has a particularly strong track record of producing innovative products for use in the automotive industry.

Market Harborough

Based in Leicestershire, HRC is a specialist UK manufacturing firm producing bespoke, high-quality rubber products for the automotive, aerospace, electrical, electronic, oil & gas, marine and rail industries, both across the UK and abroad. HRC has a particularly strong track record of producing innovative products for use in the automotive industry.As a Sales Account Manager at The Harboro Rubber Company, I manage key client relationships and drive business growth through tailored sales strategies. My role involves identifying customer needs, providing product solutions, and ensuring high levels of client satisfaction to foster long-term partnerships. I work closely with internal teams to streamline the sales process, deliver on client expectations, and identify opportunities for cross-selling and upselling. By leveraging market insights and a deep understanding of our product offerings, I contribute to the company’s revenue growth while maintaining strong relationships with both new and existing clients. My focus is on maximizing customer value and ensuring retention through excellent service and support.

Leicester, England

Company specialism: Cutting tools (rotary and flat bed cutting dies) in the pharmaceutical, footwear, envelopes, labelling and hospitality industries.As Operations Director at Central Cutting Dies my role was to oversee the Sales, Production and Operations departments.Key duties included:- Establishing, maintaining and expanding the customer base- Servicing the needs of existing customers- Handling major customer accounts (e.g. Smith & Nephew Medical and Church’s Footwear)- Identifying target markets and how best to reach them- Developing and maintaining the company website- Setting quality standards - Designing new systems and processes when introducing new products etc.

Company specialism: Press and Rotary Cutting Tools and Systems for Envelopes, Labels, Packaging, Pharmaceutical, Sanitary, Medical products and Converting Industries.As Business Manager at Art Pattern Limited my role was to oversee the Production and Sales departments.More specifically, I worked closely with the factory manager and supervisors to ensure that all deadlines were met. It was also my responsibility to ensure that customer expectations were effectively managed.I also managed key customer accounts, ensuring our customers’ received a first-class service. Working closely with the sales manager and his team, I was also responsible for identifying new clients and developing new business opportunities.

Leicestershire

Company specialism: Press and Rotary Cutting Tools and Systems for Envelopes, Labels, Packaging, Pharmaceutical, Sanitary, Medical products and Converting Industries.Key Achievements: -Production Assistant - In Feb 2009, the directors set me the task of reducing the spend on consumables and the lead-time on materials within the Rotary department. By establishing a production department within the company, I was able to reduce the number of suppliers and significantly reduce costs.Company Rep - After 4 months at Newart Ltd., I was given the opportunity to move in to a new role as a Company Rep, collecting products from thirty regular customers nation-wide each week. Alongside this role I was all so given the task of meeting new contacts given to me by the sales team, and developing them into new clients (collection and delivery runs). Maintenance Assistant - Working in a small team of maintenance engineers, I was tasked with the renovation of the factory and office facilities.

Leicestershire