Tim Chen Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Key Responsibilities• Responsible for design and implementation of technical solutions• Oversee and manage APAC region IT infrastructure• Design, implement and maintain systems lifecycle management, security, resiliency and performance of production and non-production environments• Help drive architectural improvements and standardization for the IT environment, including choice of networking infrastructure, hardware, monitoring software and associated application infrastructure• Enforcing global security policies and mitigation of identified security risks• Technical oversight for IT systems management, hardware maintenance and infrastructure applications• Lead disaster recovery planning and testing as required• Responsible for infrastructure process management including automation of manual processes, documentation, maintenance, and decommissioning of unused processesCertificates Microsoft® Certified Azure Solutions Architect ExpertMicrosoft® Certified Solutions Expert (MCSE): Cloud Platform and InfrastructureCompTIA Security+Nutanix Certified Professional 5 - Multicloud InfrastructurePCNSE7: Palo Alto Networks Certified Network Security EngineerMicrosoft® Certified Solutions Associate (MCSA): Windows Server 2012IBM Certified Specialist - System x Server Family Technical Support, Storwize V7000 Technical SolutionsCitrix Certified Administrator (CCA) for XenDesktop 5，XenApp 6，XenServer 5.6VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)Cisco Certified Network Associate (CCNA) ,Cisco Voice over IP (CCNA-Voice)Cisco Certified Network Professional (CCNP)

Greenwich

Key Responsibilities: • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups• Configure and manage phone system (Broadsoft and IPScape) and Meraki Wifi controller• Provide Level 2 support for internal staff and contractors

Successful delivery of TBH Cloud Migration Project

Completed 14 engagements

Graduate Diploma, Internetworking

Master, Telecommunications Engineering