Tim Cheung

Tim Cheung Email and Phone Number

Operations Expert - Service Delivery Management Region Pacific @ dormakaba Australia
Melbourne, VIC, AU
Tim Cheung's Location
Greater Melbourne Area, Australia
About Tim Cheung

10 years of IT experience in Australia specialized in Tele-communication and Voice Recognition technologyAbility to acquire business systems and processes knowledge, liaising the business requirement clearly to the design team Highly proficient in managing all the elements in the system development life cycle (SDLC)Able to work without supervisions and within a team environment to deliver concurrent projects within the deadlineStrong interpersonal skills - worked closely with various project stakeholders to ensure optimal delivery of business outcomeResourceful in taking appropriate actions to achieve desirable goals even though information is scarceCapable to work under pressure to resolve urgent queries from internal & external stakeholdersExceptional technical knowledge and expertise in systems, hardware and network troubleshooting, acquired multiple accredited certifications

Tim Cheung's Current Company Details
dormakaba Australia

Dormakaba Australia

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Operations Expert - Service Delivery Management Region Pacific
Melbourne, VIC, AU
Tim Cheung Work Experience Details
  • Dormakaba Australia
    Operations Expert - Service Delivery Management Region Pacific
    Dormakaba Australia
    Melbourne, Vic, Au
    View
  • Dormakaba Australia
    Operations Expert - Service Delivery Management Region Pacific
    Dormakaba Australia May 2018 - Present
    Hallam, Victoria, Australia
    View
  • Cps Technology Group
    System Engineer
    Cps Technology Group Dec 2002 - Jan 2013
  • Cps Technology Group
    System Engineer
    Cps Technology Group 2002 - 2012
    Coding (VB.Net and ASP.Net) according to system specification – including reverse engineering from VB6 source code to project requirements and specificationsAssisted business analysts and technical writers in document preparation and review, clarification of system and applications requirementsDefined and developed test strategies, test plans, test cases and executed system testingCommunicated and kept customers informed in different stages of SDLC Documented design flow charts, test cases and system manuals for future maintenance Designed training manuals and conducted trainings for end usersSupported prospective business evaluations including proposals, quotes and tenders as required

Tim Cheung Skills

Ivr Development Inin Handler Vb.net Sql Linq Asp.net System Testing Voip Web Services Speech Recognition Active Directory Iis Unified Communications As400 System Business Analysis Visual Basic

Tim Cheung Education Details

Frequently Asked Questions about Tim Cheung

What company does Tim Cheung work for?

Tim Cheung works for Dormakaba Australia

What is Tim Cheung's role at the current company?

Tim Cheung's current role is Operations Expert - Service Delivery Management Region Pacific.

What schools did Tim Cheung attend?

Tim Cheung attended Monash University, Monash University.

What skills is Tim Cheung known for?

Tim Cheung has skills like Ivr Development, Inin Handler, Vb.net, Sql, Linq, Asp.net, System Testing, Voip, Web Services, Speech Recognition, Active Directory, Iis.

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