Work with customers to make better use of our product to achieve optimum storage system performance, including disk storage systems and SAN switching infrastructure. Responsible for producing online content, including webinars, blogs, and white papers. Work with customers throughout the sales process, from pre-sales product demo, customer proof of concept, to customer training, and post-sales consulting. ork with development staff to suggest new features and improvements as well as development of new storage platforms.

On-site storage team lead at customer location. Lead team of 8 offshore storage engineers in a fast-paced retail environment across a global infrastructure. Responsible for hardware and software maintenance, development of procedures and processes. Mentored and trained junior personnel.

★ Serves a key role safeguarding six petabytes of mission-critical information across three data centers, leading data center design, engineering, and commissioning.★ Trained and manages a team of four engineers while fostering collaborations with other teams.★ Designed and ramped up infrastructure and best practices to govern a rapidly expanding storage footprint.★ Plans all equipment procurement, deployment, and upgrades; selects hardware with the features and functionality required by the business.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CONSOLIDATED DATA SERVICESCDS (Consolidated Data Services) was formed in 2012 to provide IT Services to Omnicom companies. CDS operates a technology network connecting customer companies throughout the nation and abroad. CDS is the guardian of all applications and data, while our clients are the owners and ultimate beneficiaries of the automated functions and recovery plans. CDS’s core competencies include oversight and management of the physical environment, network, and equipment assets.

★ Managed 850 terabytes of information stored across two data centers, while also engaging in ESXi administration, network administration, and data center support operations.★ Established a process that replicated data to a Disaster Recovery site to provide continuity in the event of an emergency or natural disaster.★ Following the departure of a key employee, stepped into a role managing enterprise storage.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT VERTAFOREVertafore is the leader in creating modern insurance technology. Every day thousands of insurance agencies, carriers and states use a breadth of Vertafore solutions to grow their businesses, process claims for their customers and much more.

★ Served as an integral member of the Storage Engineering Team.★ Oversaw 5.5 petabytes of data stored across HP, Fujitsu, and EMC arrays in multiple sites.★ Maintained hosted storage for multiple clients and oversaw billing processes for internal and external customers.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT FUJITSUFujitsu is the leading Japanese global information and communication technology (ICT) company, offering a full range of technology products, solutions and services to help you digitalize with confidence. We use our experience and the power of ICT to shape the future of society with our customers.

★ Supervised IT infrastructure for five clinics and two hospitals, with oversight of LAN and WAN operations, telecommunications, and servers. ★ Designed a hospital network expansion, documenting and cleaning up all LAN infrastructure in the process.★ Merged the network infrastructures of USMD and two sister corporations.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT USMDUSMD is a physician-led, integrated health system committed to exemplary patient care. Headquartered in Irving, Texas, USMD serves the Dallas-Fort Worth metropolitan area with more than 250 physicians and associate practitioners, and provides healthcare services to patients in more than 20 different specialties at its two hospitals, one cancer treatment center and nearly 50 physician clinics, many of which are multi-specialty.

★ Served in an interim contractor role, managing the migration of SAN infrastructure for two sites in two states. ★ Effectively managed HP EVA 8100 and EMC CX700 arrays on a Cisco switch infrastructure with AIX, Unix, and Windows hosts.★ Served as the backup administrator for the Commvault system.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DIRECT ENERGYDirect Energy is one of North America's largest energy and energy-related services providers with nearly 5 million residential and commercial customer relationships.

Corporate Data Center•Lead SAN administrator, implemented and managed over 300 TB of storage across HP and EMC arrays. Was responsible for hardware and firmware upgrades and space provisioning•Assisted of buildout of new datacenter, including the configuration and/or migration of 80+ servers from diverse locations to corporate datacenter•Moved or migrated an additional 40+ servers from Perot Systems to corporate datacenter saving the company over $100,000 per month•Migrated multiple applications to MSCS clusters•Reduced datacenter budget by piloting and implementing the migration of rack mount servers to blade servers, decreasing datacenter footprint, heat production, and power usage•Reduced storage complexity be migrating data from direct attached storage to SAN arrays•Reduced server deployment time by producing and maintaining corporate server images as well as reduced deployment errors by writing implementation documentation•Assisted with migration of over 40 servers from rack mount servers to VMWare•Administered three VMWare clusters containing over 200 servers•Did proof of concept testing for Microsoft Forefront anti-virus software•Wrote disaster recovery procedures for base OS installation and server builds•Participated in biannual disaster recovery drills at Sun Guard•Administration, maintenance, and repair of over 250 servers at the corporate datacenter•Managed corporate backups exceeding 20TB for weekly full backups using CommVaultField Server Support•Managed the field office IT infrastructure for over 60 servers in two divisions, including server, backup, and email support •Provided project management and support for office moves, closures, expansions and new offices including travel, where necessary•Responsible for managing monthly S-OX backups for all field servers•Assisted helpdesk by writing procedures and troubleshooting steps for various field issues•Created AD sites, login scripts and accounts

•Performed IT duties ranging from helpdesk to systems administrator•Planned and participated in OS migrations, the most recent being from Windows NT 4.0 to Windows 2000 and Windows 98SE to Windows XP•Administrated multiple routers, servers, and switches•Was a key player in the Dallas Office’s migration from Novell Zenworks to a Windows environment•Was part of a team that designed a worldwide standard managed desktop. Wrote over 250 MSI packages to enable this outcome. Once complete, there was a uniform, manageable workstation image that greatly reduced downtime and software rollouts.•Administered Cisco IP telephony and Octel voicemail system•Designed and implemented a card access and CCTV security system that became the national office standard

As Tier 2 helpdesk support, troubleshot the more difficult problems, supervised, trained, and assisted junior personnel. Administered email and customer accounts. Communicated with other departments to properly route service issues. Used utilities to troubleshoot routers, authentication, and bandwidth shaping hardware in a WAN environment using Cisco and Tut equipment serving well over 10,000 users. Troubleshot connectivity and DNS issues. Gained experience with Windows 95/98/2000/ME/NT, Linux, and Mac OS 8 and 9.