Tim Conlon, Cpim Email and Phone Number
Dedicated advocate of customer and partner success with 25 years of ERP sales experience with a focus on partner and account management across Europe, the Middle East and Africa. The last 16+ years have been dedicated to managing and growing the QAD Channel Partner network in the EMEA region. My language skills include English, Czech, German and basic Polish. Born and educated in California, I have built extensive experience over nearly three decades in understanding local cultures and business practices to deliver business results and cultivate successful partner and customer relationships.Specialties: channel partner management, enterprise account management, project coordination
Planettogether ™ - Advanced Planning And Scheduling
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Director, Global PartnershipsPlanettogether ™ - Advanced Planning And Scheduling May 2024 - PresentEncinitas, Ca, UsSince mid-2024, I have assumed responsibility for expanding the PlanetTogether partner network across the Americas, Asia Pacific, and EMEA. I collaborate with a team of regional partner managers to enhance our indirect sales funnel, extend our geographic reach, and provide support to our existing and prospective customers, regardless of their location. -
Regional Director EmeaPlanettogether ™ - Advanced Planning And Scheduling Mar 2023 - Sep 2024Encinitas, Ca, UsResponsible for supporting and expanding the PlanetTogether partner network in EMEA as well as supporting direct regional customers -
Partner Manager Emea ChannelsQad Feb 2006 - Jun 2022Santa Barbara, Ca, UsResponsible for managing channel partner operations in Europe, the Middle East and Africa for QAD, a global provider of manufacturing and supply chain solutions. Coordination and close support for channel partner sales and marketing operations - 15 partners employing more than 400 people and operating in 30 countries in EMEA. Weekly performance monitoring, accurate forecasting and developing initiatives for continuous improvement were priorities in providing QAD with reliable visibility into the EMEA channel business. Responsibilities also included direct account management for selected multinational customers in the region, especially in the Middle East and regular participation in steering committee and project team meetings with multinational customers implementing QAD with partners, typically complex multisite rollouts across several countries.Key achievements include:- steady growth of QAD channel revenues from $4M to more than $6M over the last 10 years.- consistent sales quota achievement on targets typically exceeding $1.5M. 13 President's Club awards for meeting and exceeding sales targets.- transitioning QAD direct sales and services operations in Poland, Turkey and South Africa to successful partnerships while preserving and enhancing customer satisfaction and loyalty.- effective coordination and deployment of partner services resources to support 24+ global rollouts of QAD's Cloud ERP and supply chain solutions. - regular customer and partner engagement, attendance of local customer conferences and industry events with a focus on boosting revenues and loyalty.- organization of an annual 2 day partner conference in EMEA that became a global partner event with more that 230 attendees from 25+ countries. -
Key Account ManagerMinerva Ceska Republika, A.S. Jan 1997 - Feb 2006Marketing Manager at the Czech & Slovak Distributor for ERP software QAD from 1997-2000. In this role I built a complete marketing program following the acquisition of Digitis a.s. by Minerva International Holdings (U.K.) in 1998. Coordinated marketing strategies with U.K. management, localized content for the Czech and Slovak markets, managed participation in industry events and organized numerous customer events. Transitioned to key account management in 2000, responsible for multinational manufacturing clients with operations in the Czech Republic and Slovakia. In this role, effective coordination with local and international customer management and when appropriate, QAD global account managers, was crucial. Managed significant year on year growth in licenses and services revenue from more than a dozen multinational, multi-site manufacturers, primarily in the automotive industry but also including prominent names in the life sciences, electronics and machinery industries.
Tim Conlon, Cpim Education Details
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Claremont Mckenna CollegeInternational Relations & History (Dual Degree) -
Humboldt-Universität Zu BerlinGerman Studies
Frequently Asked Questions about Tim Conlon, Cpim
What company does Tim Conlon, Cpim work for?
Tim Conlon, Cpim works for Planettogether ™ - Advanced Planning And Scheduling
What is Tim Conlon, Cpim's role at the current company?
Tim Conlon, Cpim's current role is Global Partner Management | Enterprise Account Management | Customer Success Advocate.
What schools did Tim Conlon, Cpim attend?
Tim Conlon, Cpim attended Claremont Mckenna College, Humboldt-Universität Zu Berlin.
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