Global Workforce Manager
Current- Update, evaluate, optimize, manage and distribute field service schedules across the global enterprise,- Identify and develop processes and procedures to maximize schedule performance within markets, to manage day-to-day workforce needs and to manage large projects and turnarounds.- Provide business analysis and system support for all workforce systems, including customization of Dynamics CRM, integration with Dynamics SL project accounting and intaegration with third-party industry databases.- Develop reporting and forecasting to improve overall performance and profitability of network schedules.= Identify workforce issues through enterprise schedule representation and understanding of operational constraints.- Maintain data integrity to efficiently evaluate schedule alternatives and perform seasonal planning.- Provide system user support and training on all workforce systems
