Tim Cooley Email & Phone Number

Warwickshire

Warwickshire

Helped develop and implement a new customer support site to track customer issues/tickets.Integrated Twilio into the support site so that when production halting issues occur, customers are able to connect to a support agent in seconds. We called it our Emergency button, which calls our support staff on their personal phones in succession until somebody.

Birmingham, United Kingdom

Responsible for managing all trade vehicles, collecting information and survey the vehicle for damages.Taking professional quality photographs and uploading them to the auction site along with my description of the vehicle.Handling all payments and managing the department.

Solihull Business Park

Participated in an internship for one month that gave me insight into the inner workings of a Software Solutions company.My main task during the internship was the creation, and publication, of a multitude of internal training media that concerned the companies own marketed software and it's usages.

Customer built computer systems as per specifications whilst in full time education whilst also offering ongoing computer support for hardware and software issues.

Bristol, United Kingdom

Answering calls to customers.Logging names and addresses into database.Taking orders over the phone.Relaying orders to drivers - in/out of the depotOrganising driver efficiency

Bachelor Of Science (Bsc), Computing

Activities and Societies: Software Engineering, Computer Network Security, Web Design/Development, Web Games Development (2D & 3D)

Hnd, Computing

Activities and Societies: Basic Programming, Network Security, Computer hardware and configuration, Project Management, Networking.

Advanced Vocational Certificate Of Education, Communication And Media Studies

Activities and Societies: Creating media texts (Radio, TV Documentary, Newspaper)