Tim Cottingham Email & Phone Number

Anchorage, Ak

Jber, Ak

Palmer, Alaska

Identified vulnerabilities of network assets by creating policies and scheduling scans using Tenable Security Center . Managed security patching efforts by installing and configuring WSUS, SCCM, and RHEL Satellite server. Through the use of McAfee EPO, centrally managed systems insuring up to date antivirus definition files along with encrypting mobile devices.Insured the availability of all MySQL databases by creating script to backup on a daily basis.Proactive in monitoring critical systems within network, setup network monitoring tool that alerted staff visually or by email of disk usage, memory usage, network usage, etc.Assisted in providing necessary security documentation by the setup of application to provide a real time inventory of all hardware and software throughout organization.Assisted network engineer in the planning of securing network by identifying approved inbound/outbound traffic for firewall along with ports that were needed to be open accomplish the mission. Managed project to insure the availability of critical data for systems and users by researching, setting up and managing a Network Attached Storage (NAS)solution.Responsible for installation and maintenance of computer systems and software running on those systems 24 hours a day, 7 days a week.Installed and managed virtual environment allowing maximum output from existing resources including; Domain Controller, DNS services, DHCP services, Vulnerability Scanner and FIPS compliant password manager.Strictly adhered to United States Government Configuration Baseline (USCGB) policy by applying group policy on all systems within the our network.Developed and maintained websites using scripting languages such as HTML and PHPContinuously show the ability to work and communicate with a variety of staff to effectively resolve problems, exchange information and clarify problems.Performed vulnerability/compliance scanning through the use of Tenable Security Center/Nessus.

Jber, Ak

Instrumental in the planning and execution of the relocation of IT infrastructure for supported unit, resulting in uninterrupted service to employeesManaged and maintained 10+ Windows Server 2008R2 servers running application, print and windows deployment services roleMigrated user data and profile information during upgrade from Windows Server 2003 to Windows Server 2008R2Setup and maintained 4 Windows Server 2008 Hyper-V host, and 12 total virtual servers residingCoordinated troubleshooting of layer 1 connectivity issues, worked with service provider to isolate and remedy the situation resulting in minimal downtime for customersInsured availability of user data by configuring Symantec Backup Exec to perform full and incremental backupsConfigured CISCO switches to comply with Coast Guard standards, also maintained security of network by applying port security to switchesInsured laptops and external hard drives were FIPS compliant by enabling encryption software to all mobile assets

Jber, Alaska

Met organization needs in a timely manner by evaluating and conducting diagnostics on hardware/software, and network issues reportedManaged communications section responsible for the development of new technologies for mobile communications platform.Upon notification of user issues, prioritized and assisted user by determining appropriate actions to be taken to remedy the situation either by conferring with staff, researching incident tracking database, internet research, and technical manuals.Provided follow up assistance to users to ensure actions taken had remedied the situation.Tabulated data showing problematic areas within end user customer support, used data to compile fixes and incorporate into organizations customer support policies and procedures.Conferred with staff, users, and management to establish requirements for new systems, software and modifications to existing infrastructure.Quickly referred major hardware and software problems and defective products to vendors and organization technicians for service to resolve issues.Maintained record of daily hardware/software and network problems and action taken to resolve problems, documented details of steps taken into incident tracking database.Provided solutions to problems by determining through diagnostics whether problems were occurring from user error, operating systems/application software and/or hardware issues, network connectivity, or peripheral equipment issues.Resolved network and internal conflicts by using network diagnostic equipment such as LAN testers and toners.Deployed and managed Windows Server 2003R2/2008R2 and setup Active Directory (AD) services for assigned domain. Created users and setup email accounts. Placed users in respective groups allowing for easier management within domain. Performed password resets and unlocking of AD accounts.Configured DNS zones, and DNS records. Creating DHCP scopes and reservations for all assigned network resources within domain.