Tim Crider Email and Phone Number
Tim Crider work email
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Tim Crider personal email
Tim Crider, Software Support Engineer, joined Veeam Software in his current role in 2019. Tim is responsible for providing technical support and troubleshooting for Veeam's clients via telephone, email, and web conferencing. Tim is involved in researching, troubleshooting, and inquiring about any Infrastructure or environmental issues concerning Veeam's software and updating cases in a timely manner. Tim must also stay up to date with all the latest technologies concerning Veeam products. He also operates effectively in stressful situations and contributes to documentation and improving Veeam's support database. Tim Holds an Associate's degree in I.T. from North Central State College and a Bachelors of science in I.T. Network Administration from Western Governors University.Previously, Tim was the I.T. Generalist\Systems Admin. at Schafer Driveline where he was responsible for improving business communications through systems structure reorganization, enhanced network engineering and analytical process development. Tim has broad-based business experience supporting software applications and various technical issues. Tim supported well over one hundred Active Directory clients and implemented all technical solutions per help desk request for two facilities.
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Software Support EngineerVeeam Software Oct 2019 - PresentSeattle, Wa, UsProvide technical support and troubleshooting for Veeam Software’s clients via telephone,email, and web conferencing.• Proactively stay up to date with all the latest technologies concerning Veeam’s productsand the underlying technologies.• Research and troubleshoot customer problems and inquiries.• Update and work assigned cases in a timely manner.• Maintain strong customer rapport and excellent, timely communication.• Communicate effectively with Sales Representatives.• Contribute to documentation to build Veeam’s knowledge base.• Operate effectively in stressful situations.
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I.T. Generalist\Systems AdministratorSchafer Industries Mar 2018 - Oct 2019South Bend, Indiana, UsManage and Maintain Infor Visual ERP System. Implement all IT related upgrades. Manage Automate software. Maintain Label Vision Software. Manage, desk extensions, Definity Affinity PBX phone system , and Audix voicemailInstall, maintain, upgrade, etc., all existing and new systems hardware and software. Responsible for cell phones and wireless programs for two facilities. Manage the security, proximity cards, door schedules, and camera systems for two facilities. Maintain TV share computers at two facilities. Review the corporate security, technology and information policies for continued applicability and effectiveness. Interpret the current corporate IT policy as it relates to specific issues, situations and incidents. Manage corporate wide Web-Ex meeting system and security. Provide all technical support for end users, including training. -
Information Technology Support SpecialistThe Timken Company May 2017 - Mar 2018North Canton, Oh, UsUsed Cherwell Ticket System in support ticket stucture. In charge of deployment, backing-up, upgrading, installing, configuring, administering, troubleshooting, repairing and managing of 100+ PC's and peripherals in offices and on the Plant Floor. Provide technical PC taining and assistance to end users as required. Implement physical system models. Helped resolve data conflicts and inappropriate use of data. Coordinate and test the integration of lab instruments to software applications. Support user acceptance testing on said instruments and software. Involved in performance and load testing. Attend meetings and department training to remain knowledgeable of new hardware and software technology. Performed other technical duties as assigned. Involved in physically upgrading plant floor PC's and SPC software from analog Burr-Brown hardware to digital Orbits equipment.
Tim Crider Skills
Tim Crider Education Details
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Western Governors UniversityNetwork Administration -
North Central State CollegeNetworking
Frequently Asked Questions about Tim Crider
What company does Tim Crider work for?
Tim Crider works for Veeam Software
What is Tim Crider's role at the current company?
Tim Crider's current role is BS I.T. Network Administration - Software Support Engineer at Veeam.
What is Tim Crider's email address?
Tim Crider's email address is ti****@****eam.com
What schools did Tim Crider attend?
Tim Crider attended Western Governors University, North Central State College.
What skills is Tim Crider known for?
Tim Crider has skills like Information Technology, Hardware Diagnostics, Technical Support, System Administration, Project Management, Testing, Troubleshooting, Window 7, Computer Hardware, Microsoft Office, Cisco Routers, Cisco Ios.
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