Tim Daniels Email & Phone Number

IT infrastructure, networks, servers, cloud, LoB apps, service desk• Deploy and support hybrid environments - on-prem, colo, cloud (public and private)• Deploy and support LAN/WAN, wireless, switches, routers and firewalls• Cybersecurity - edge, endpoint, vulnerability management, SEIM, vSOC• Budget and vendor management, contract management and cost control• Business collaboration, Team development and engagement• End-user computing support, emerging technologies evaluation• Application implementation, support and update management• Change and Release management

Commercial office furniture and space design• Manage all aspects of technology for business strategy and operations• Ensure reliable, cost-effective delivery and maintenance of IT services• Multi-site, manage suppliers, service providers implementations and support• Office 365 implementation, Azure AD, cloud services and disaster recovery

Global financial software & technology service providerSaaS Core Banking, Internet Banking, Lending, Payment ServicesDirector IT Service ManagementGlobal ITIL Service Management directing Change and Release Management teams• Develop, improve policies, processes, and standards• Change, Release, Incident, Problem, and Asset Management programs• Enterprise ServceNow implementation and analytics, KPIs, SLAs• Acquisition integration - teams, processes, tools• Agile, and DevOps practice for application deployments• IaaS, PaaS Cloud deployments, Azure, AWSDirector IT Network ServicesGlobal 24x7 network operations directing diverse teams in Enterprise, data center and Client networks, LAN/WAN. Providing management and oversight for Network Engineering, Architecture, Network Security, and Client Connectivity• Network Services multi-office, multi-data center operations• Architect, Implement, Support Virtualized SaaS infrastructure, SDDC• Cloud solutions and deployment• Network Engineering Solutions & Operations• Cybersecurity Solutions & Operations• Research and Development of Beneficial Technologies• Project management and Software implementations• CRM/ERP/EPM implementation and support• Collaboration, Strategic planning, Tactical execution• Team development and engagement• Vendor relationship management• Audit and Regulatory complianceSr. Manager IT Enterprise ServicesBuilt, supported LoB, SaaS applications infrastructure and operations• Applications implementation and support• Systems and networks architecture implementation and support• Client implementations and application technical support• Managed Services, data center co-location business, operations, and support

Service Provider - Desktop as a Service• Cloud based applications and desktop delivery, remote desktop, VDI• Product development, business development, business management

Bachelors Of Science, Business Management

Associate Of Applied Science, Electronics Engineering

Education record