Tim De Bruyn Email and Phone Number

Current:Site support for the Flemish government in Brussels. (Resolving hardware and software issues on computers, printers, scanners, smartphones, tablets, etc…)Staging and configuration of workstations and notebooks.Configuration and deployment of tablets/handhelds and mobile phones.Installation and configuration of external devices (printers, scanners, …)Installation and configuration of software.Network troubleshooting.Previous projects:- Rollout-project for Dexia Insurance Belgium: Migration of the entire infrastructure of Dexia’s headquarters from windows NT to Windows Xp.- Rollout-project for P&V Insurance Belgium: Migration of the entire infrastructure of P&V’s headquarters from windows NT to Windows Xp.- Backup service for the Flemish Government: On a daily basis I was responsible for backing up servers for the government all over flanders and restoring data in case of a loss. Knowledge of all different kinds of tape-drives, backup-robots and about how troubleshooting them in case of a problem, was crucial. - Dell services: Installation of desktops/notebooks/servers for Dell, as well for customers as for small businesses- Support during the Belgian Elections: Installation and support on the voting computers during the days of the elections. Standby for problems on the GPRS-network- Globalroc Esso: Hardware-support and migration-project in the gas stations of the Esso-group in Belgium and Luxembourg- Cosmo: I worked in the repair-lab of Siemens, where laptops and workstations with all kinds of hardware-problems were repaired.- Tele2: Field engineer – installation of voice-over-ip and adsl - Diebold: Migration project and upgrade of the security hardware and software on Fortis self-banking-machines.- Belgacom: Field engineer - installation of adsl and digital television.- TnT Belgium: Field engineer: Installation of upgrades on client-workstations for TNT.- Wincor: Dispatching for the technicians of the repair-service of Wincor

Organizing maintenance on all machinery of the plant and all company vehicles.Placing orders and following them up. Stock managementOrganizing transport of goods between various sites.Supervising the chemical process to produce gold and the actual smelting of it.

My main responsibility was managing the after-sales business of the store. First part of the job was the assembling, installation, upgrading of all different kinds of hardware for private customers and small businesses. In the field I had to do the physical installation of networks (cabling, patching, etc..) and the configuration of the hardware.Second part was repair service: I had to do the troubleshooting and repair of hard- and software-issues for our customers, without data-losses for our clients.