Tim Dewberry Email & Phone Number

Columbus, Ohio Area

Answer incoming customer calls on the special services 800 number• Set up and maintain blocks• Create packets for blocks and special event reservations• Book special event reservations• Follow-up on all; – Block Reservations– Special Event Reservations– Customers’ inquiries– Motel 6/Studio 6 management inquires• Respond to customer emails• Manual data entry of Online Travel Agency Reservations • Interact with property management to ensure Online Travel Agency reservations are honored• Maneuver though extranet websites to confirm reservations or gather necessary information• Ability to interpret documents from guests and partners• Timely handling of issues regarding all processes• Ability to provide timely follow up to stakeholders• All other duties as needed or assigned

Columbus, Ohio Area

• To Promptly, professionally and courteously handle customer inquiries about reservations for Motel 6 and Studio 6 in an inbound call center environment• To conduct oneself in a professional manner and utilize proper phone etiquette in an effort to build customer relations and maintain a positive brand image• To positively offer, educate, persuade and sell customers on the benefits of booking their reservation with Motel 6 • To consistently achieve all performance standards through following established techniques, policies and procedures and through application of coaching• To demonstrate a full understanding of the Motel 6 Brand during every sales opportunity and communicating accurately and concisely the services, amenities and policies of the company.• To accurately direct customers to the appropriate departments in an effort to handle specialized needs (Groups, Guest Relations)• To familiarize oneself with new procedures and department objectives• To provide the highest of service by using all available resources when providing customers information...such as directories, closest Motel 6, Studio 6 etc.• To effectively and efficiently utilize all equipment as instructed• To complete all other duties as needed or required

Columbus, Ohio Area

- Assist Pastor with teaching- Ensure facility is ready for services and meetings - Oversee Audio, Visual, Men's Ministry Department, Ushers and Greeter, Building Maintenance- Assist with Elders and other Ministers

Columbus, Ohio Area

Provided new-hire training. Built product displays. Rotated and stocked merchandise.

Columbus, Ohio Area

Scheduled appointments. Sold product solutions

Fort Bliss, Texas

Provided fresh water for troops doing field exercises. - Honorable Discharge- Overseas Medal- Marksman Award