Tim Dewberry Email & Phone Number

Columbus, Ohio Area

• Answer incoming customer calls on the special services 800 number
• Set up and maintain blocks
• Create packets for blocks and special event reservations
• Book special event reservations
• Follow-up on all; – Block Reservations– Special Event Reservations– Customers’ inquiries– Motel 6/Studio 6 management inquires
• Respond to customer emails

Columbus, Ohio Area

• To Promptly, professionally and courteously handle customer inquiries about reservations for Motel 6 and Studio 6 in an inbound call center environment
• To conduct oneself in a professional manner and utilize proper phone etiquette in an effort to build customer relations and maintain a positive brand image
• To positively offer, educate, persuade and sell customers on the benefits of booking their reservation with Motel 6
• To consistently achieve all performance standards through following established techniques, policies and procedures and through application of coaching
• To demonstrate a full understanding of the Motel 6 Brand during every sales opportunity and communicating accurately and concisely the services, amenities and policies of the company.
• To accurately direct customers to the appropriate departments in an effort to handle specialized needs (Groups, Guest Relations)

Columbus, Ohio Area

- Assist Pastor with teaching- Ensure facility is ready for services and meetings - Oversee Audio, Visual, Men's Ministry Department, Ushers and Greeter, Building Maintenance- Assist with Elders and other Ministers

Columbus, Ohio Area

Provided new-hire training. Built product displays. Rotated and stocked merchandise.

Columbus, Ohio Area

Scheduled appointments. Sold product solutions

Fort Bliss, Texas

Provided fresh water for troops doing field exercises. - Honorable Discharge- Overseas Medal- Marksman Award