Tim Dolson Email & Phone Number

Kicking back, doing some travel, knocking off the honey-do’s, working on hobbies, seriously enjoying life. 😁

Dubuque, Iowa, United States

Responsible for project planning and management, defining and managing overall project management processes, championing ongoing process improvement initiatives to implement best practices, as well as the ownership of change management and monitoring impact. In this role I collaborate with other project management staff, project team members, key business leaders, and other stakeholders to prepare and execute project plans and provide project status reports.

Dubuque, Iowa

Responsible for planning, investigating and developing, organizing, and writing operational procedures and manuals for Change Healthcare’s EDI enrollment processes for healthcare provider and payer organizations.

Dubuque, Iowa Area

Responsible for the develop of government technology sector project initiation and management documents including detailed work scope, budgets, and schedules. Ensured all project SOPs were followed and that all work was completed as planned and scheduled. Kept clients informed of project status and provided management, advice, and support to the members of the project teams.

Dubuque, Iowa Area

Responsible for leading and managing a group of 4 program managers and 24 employee and consultant project managers delivering a rolling monthly average of $3.3M and 56 projects for Fortune 500 clients; developed an integrated Project and Portfolio Excel Dashboard to do so. Duties included resource planning and account staffing, development and retention of staff, coaching project managers, and the development and implementation of best practices and processes. Became the Global Agile Competency Leader for Integrated Technology Delivery, Service Management. Initiated Sector use of Watson Analytics for client trends and internal process improvements.

Dubuque, Iowa Area

Managed infrastructure deployment projects for Fortune 500 clients where all projects were completed successfully, on time, and meeting all contractual commitments with very high client satisfaction. Active leader and ongoing participant in IBM Continuous Improvement (Lean) and active member of systems and process redesign in 2014. Provided ongoing consultation and mentoring to junior project managers and provided mentoring to inter and intra team members, managers, and program managers regarding technology tools, particularly advanced MS Excel, Office, and MS Project.

Dubuque, Iowa Area

Led and managed a group of 6 Project Managers and 11 Implementation Consultants handling a rolling monthly average of $58K and 75 projects for city, county, and state government clients. Developed, implemented, and managed project deployment models, processes, and strategic initiatives to meet client and market expectations and client satisfaction goals while maintaining a department-wide budget, ensuring costs and expenses were managed within company policies and procedures. Developed and implemented integrated Service Manager and Staffing Excel Dashboard KPI management tools for the company and the company’s first Employee Salary and Incentive Program. Through careful organization and staff client relation and services training I was able to increase and maintain client, employee, and shareholder satisfaction while growing delivered services an average of 9% per year over year over 5 a year period exceeding both short and long-term objectives.2006-2011 Project Services Manager2004-2005 Senior Project Manager2001-2004 Project Manager

Dubuque, Iowa Area And Atlanta, Georgia

Provided medical information systems sales and services including business analysis and improvement plans to large clinic and medical schools throughout the United States such as the Mayo, Cleveland, and Henry Ford Clinics, and the Universities of Florida and the Bowmen Gray School of Medicine.1993-2001 Senior Consultant / Project Manager1991-1993 Senior Account Manager1990-1991 Professional Services1989-1990 B2B Sales1985-1990 Account Manager1984-1985 Installation Specialist1980-1984 Development Programmer