Tim Downs Email & Phone Number

Wickford, England, United Kingdom

Billericay, Essex, United Kingdom

• Oversaw IT team and operations with accountability for all internal IT and cloud-based systems, partner and vendor management, and inter-department communications. Directly managed associated functions including.
• Successfully optimized IT processes and reduced annual budget by 50%.
• Migrated on-premises VMWare servers and services to Azure.
• Implemented IAAS in Azure, reducing reliance on VMs.
• Deployed DAAS via Azure WVD to enable full business functionality for remote workers, allowing reduced office space and hotdesking.
• Replaced HP Switches with Cisco Meraki devices, allowing cloud management of all networking. Also installed Meraki CCTV units to aid business security.

Billericay, Essex

• Led team of five to effectively deliver projects and provide business support. Directed disaster recovery activities as well as migration of Active Directory and SQL server to the latest versions. Migrated server.
• Spearheaded project to install the latest 3par HP storage and VMware technologies, significantly advancing the technological capabilities of the business.
• Migrated the business infrastructure to a new Windows 2012 Active Directory.
• Deployed Airwatch Mobile Device Management on iPhones across the company, replacing older blackberry devices.
• Replaced a legacy helpdesk ticketing system with a new cloud based service, allowing greater visibility to users of their logged requests and issues, as well as stronger management reporting for statistics.
• Led a project to build and deliver in-house handheld stocktaking software.

Billericay, Essex

• In addition to supporting software developments, served as key member of the disaster recovery team. Contributed to development of the disaster recovery plan. Completed hardware restores testing in recovery.
• Instrumental in creating and implementing new disaster recovery processes and plans for the business.
• Installed new HP Procurve switches, including fiber linked switching between office floors.
• Rolled out new MPS HP printer fleet with security card based scanning (safecom).

Billericay, Essex

• Developed and integrated numerous information systems including various Business Objects reports; managed BO Universe configuration. Key Accomplishments:
• Developed web-based range planning system with MS SQL Server 2008 and JS Libraries to enable the creation of products and orders via API integration with PLM and ERP system.
• Designed barcode labelling software for use with all company products; achieved rapid front end development by utilising MS SQL Server 2008 and MS Access.
• Built and launched a secure partner portal site using MS SQL Server, ASP, and JS to view comprehensive data related to products, pricing, and performance.
• Recognised for developing order raising software which reduced manual input by 70%.

Billericay, Essex

Wickford, Essex

Education record

Education record