Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers, and management team Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication) Receives and prepares new merchandise and inter-store transfers for the selling floor Notes discrepancies on shipping invoice and informs management Understands and performs store system functions pertaining to receiving and transferring merchandise Maintains neat organized stockroom, storage area and shipping/receiving area; Organizes stock by groups, size and color Maintains efficient and accurate stockroom and paperwork operations Complies with all loss prevention and inventory control procedures Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies Understands and actively follows proper paperwork process and procedures in preventing loss of company assets Assists in merchandising and maintaining the appearance of the store according to St. John standards Maintains all lighting in the store Support in processing mark-downs, promotion marketing and damaged merchandise Maintain store, lunchroom, stockroom and bathroom to Company standards Assists in maintaining and ordering supplies used with in the store Has general product knowledge and keeps up to date on new products Demonstrates high level of quality in work, attendance and appearance Actively participates in Monthly Touch Bases and follow-ups Attend all required Store Meetings Maintains standards of cleanliness and organization Adhere to Timekeeping procedures

Represents RighTime Home services as a marketing agent of products/services within Home Depot.Solicits potential customers regarding HVAC products and services.Provides information to customers and schedules appointments through call center for HVAC estimates and repairs.Communicates with sales representative and/or General Manager daily regarding leads generated.Provides and attends trainings on HVAC products and services to Home Depot associates. Effectively communicates with customers utilizing superior communication and customer service

Received 23 purchase order awards for quotes provided to Dept. of Defense, Dept. of Interior, Dept. of VA, Dept. of Justice, Dept. of Transportation, Dept. of Treasury, NASA.Managed a NASA SEWP V contract holder bid desk and quoted more than $20,000,000 in RFQ's over the 2016 Federal buying season and averaged 50 quote submissions per month.Input and maintained 12,612 products pit on contract within varstreet.com and NASA SEWP V contract holder site.Made weekly field sales calls to both established and potential Federal end user customers.Established new relationships with manufacturers and sourced new products added under contract.Completed applications, participated in trainings required for vendor authorization programs.Maintained relationships with Distribution including Ingram Micro, Tech Data, Synnex, Anixter, Graybar, Immix/Arrow.Contacted regional and national distributors for daily price quotes and product availability.Designed and created a variety of presentation and marketing collateral as the contract holder for NASA SEWP V.Attended vendor training, trade shows and NASA SEWP V related events when needed.

Assisted the sales manager and supervised all daily selling activities and managed a selling team in Men’s furnishings, shoes and tailored suits. Successfully demonstrated leadership/supervisory skills.Empowered and developed a cohesive team of sales associates.Collaborated and functioned as a member of a team.Utilized strong leadership, interpersonal and communication skills.Anticipated and solved problems, acted decisively and persisted in the face of obstacles.Consistently exceeded sales goals by executing Macy's initiatives.Lead the push toward selling through coaching and recognition.Reviewed reports, identified deficient areas and partnered with sales manager to implement action plans.Ensured accuracy of promotional presentation; communicated advertising and sales information.Strengthened attendance and weekend hours compliance among staff.Motivated associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts.Reviewed selling area scorecard monthly for associate turnover, sales & star rewards results.Established high level of shortage awareness and effectiveness.Coached associates to consistently deliver effective selling behaviors that resulted in high customer service.

Macy’s extreme star sales performer with men’s collections including #3 scorecard year to date 2013.Hand picked for the strategic selling ambassador program during Q4, 2012.Proficient with all opening and closing procedures including pos registers.Provides excellent sales and customer service skills. Consistently meets or exceeds sales, customer service and loyalty program standards. Has strong adherence to Loss Prevention control and compliance procedures. Has operational knowledge of merchandising and store operations. Communicates effectively with customers, peers and management. Ability to work with a team in a learning environment. Possess strong communication skills.

Trained and certified Front Desk agent on Hilton Hotel’s OnQ property management s/w.Managed two associates and all aspects of the breakfast bar area served in the hotel.Top performer among all front desk agents for eleven months straight by signing up the most guests to the Hilton Honors Loyalty program.Received both the employee of the month and Hilton's “catch me at you best” awards in 2011.Responsible for addressing and resolving all guest complaints and issues prior to guest departure.Coordinated with both housekeeping and maintenance to identify and resolve all room related issues. Managed monthly calendar and scheduled all events to be held in our conference facility.Processed daily transactions for arriving and departing guests.Assigned rooms and printed daily registration cards for arrivals. Billed and cashed out all guest charges.Managed daily cash drawer count before and after each shift.Accessed and distributed daily audit reports for the General Manager / Owner.

Identifies product lines with high margin opportunity brokered on the open marketWorks as a direct liaison with the President to broker sales between potential buyers and sellersIntroduces potential manufacturers and their products with national distributors, retailers and etailers

Directed ODM/private label sales for LCD monitors and TV’s.Secured an estimated $15-$20 million dollars in annual purchase agreements with Mace Security, Crest Health Care, QVC, and Wal-Mart Canada for LCD TV’s.

Secured and developed a new customer to place scheduled Plasma HDTV purchase orders of $15,000,000 and $35,000,000 from July to December 2006. Negotiated exclusive deal with Tiger Direct on 15-inch dual LCD displays branded as Systemax product. Launched dual displays in nine CompUSA stores in the New York City Metro area. Negotiated distribution agreement with Ingram Micro and Access Channel.

Responsible for growing Merisel’s software licensing business, and creating, developing, and implementing the company’s sales and marketing strategies.Also responsible for increasing sales and market share; expanding Merisel’s product offering; and establishing strong relationships with customers and manufacturer partners.Oversaw team of more than 20 inside sales, field sales, marketing, purchasing and operations associates that focused on managing customer and vendor recruitment, service and satisfaction.

Successfully managed vendor sales, marketing, and purchasing for the Systems Division, and grew revenues by 20% year over year, exceeding $700 million annually.Accelerated revenue and profit by over 35% year over year for multiple vendor lines within the Systems Division.Led a team of Directors that created and implemented innovative documented procedures and revised an excess and obsolete inventory process, ultimately leading to many improvements and higher profit margins.Developed a respected, knowledgeable and experienced product management team of 12 associates, resulting in the promotions of several Senior Product Managers over a two-year period.Cultivated both front-line and executive relationships within key vendor lines such as Intel, NEC, Palm Computing, and Toshiba.Provided many opportunistic buy programs for Mail Order, Retail, and Commercial accounts.Drafted an ISO 9002 policy and procedure document for product management regarding negotiated inventory buys.