Relationship management of a range of high profile stakeholders including DfE, Principals, Academy Trust CEOs, and external organisations.Facilitated meetings with school staff at all levels of seniority to identify training needs, broker support and highlight best practice in Studio Schools to share across the national network of schools.Designed and developed a website portal to enable partner schools to easily share resources, book on to training events and discuss issues in a moderated forum. Incorporated efficiency savings by automating the sending of invoices, event flyers and reminder emails.Developed video content and a bespoke website for a National Competition for Studio Schools, managing submission and judging of entries, culminating in an award ceremony at Buckingham Palace.Project managed the technology and resource aspects of a national conference for 200 delegates, involving the design of a conference website, design and printing of conference booklets, development of resources, and allocation of delegates to workshops.Built templates for a monthly newsletter and ad-hoc event e-flyers that fit in with the distinctive branding that I created for the Trust. Managed the curation and writing of newsletter content to engage partner schools in the Studio Schools movement. Subscriber levels rose from 100 to 600 with consistent readership levels of over 50%.Marketed training opportunities to partner schools using persuasive, engaging email flyers followed up with targeted phone calls.

Delivered bespoke guidance and tuition to partners submitting DfE applications to open Studio Schools Relationship management, offering expertise regarding education policy, curriculum offer, staffing, and pupil recruitmentInfluenced and negotiated with civil servants at the Department for Education (DfE)Acted as an observer during DfE interviews and Readiness to Open meetings with schoolsCollaborated with a wide range of stakeholders at Project Steering Groups, including Principals, Academy Trust CEOs, Governors, Civil Servants and Contractors.Developed a strong brand across printed and digital media for all marketing and engagement tools for partner schools, including a website portal, regular newsletter, training resources, conference materials, and presentation templates.Designed all publications for the Trust including a training catalogue, marketing brochure, employers guide, and digital iBook.

Managed a scheme to deploy 250 university students in 60 schools and colleges,mentoring 1380 pupils over 15 weekly sessions. Involved recruiting and managing relationships with students and school coordinators, planning and delivering a four week training programme, developing materials and systems to effectively manage the programme and designing an online tool to collect data and track progress.Successfully organised and delivered a two day ‘GCSE Choices’ event at The University of Manchester for over 750 year 9 pupils; arranging workshops, guest speakers and campus tours. Responsible for over 60 student helpers, organising and delivering their training and allocating them to roles. Effective crisis management employed when a large number of ‘School Group Leaders’ didn’t turn up on the first day, briefing and redeploying coordination staff to accompany school groups at short notice.Led a summer school programme, working in partnership with six universities. Designed marketing material, oversaw targeting and recruitment of school pupils and handled the allocation process to fill 380 places for disadvantaged pupils. Managed a central budget, compiled risk assessments and coordinated communication with all stakeholders.Designed a planning and monitoring database tool in Excel for Boroughs, Schools, Colleges and Universities to submit accurate yearly activity plans and monitoring returns. This replaced a word document template that had been used for years. Successfully persuaded stakeholders to switch to the new tool and trained end users, allowing user friendly input and fast collation of over 50 separate returns into a single area wide data return.Planned and delivered a training session to over 200 university students on effective use of emails and learner records as part of a school mentoring programme.

Automated separate monthly management information packs for the executive teams in the Sales, Commercial, Credit Control & Commissions departments, saving over fifty man hours each month and eliminating human error.Created a unique interactive billing tool in Excel that enabled customers to drilldown into detailed usage data for individual mobiles/cost centres with a level of detail that was unprecedented in the industry. The availability of this tool facilitated the retention of our highest value customers who were previously thinking of switching to another provider.Liaised with stakeholders to determine reporting requirements, offering suggestions at ways to tailor reports to the needs of the relevant department. Conducted training in how to use the reports and how to best interpret the output.