10+ years working with SQL and Oracle databases 3+ years experience supporting Serial & TCP/IP connections between various devices: PCs, printers, servers, scale heads, switches, serial hubs, modems, etc Proficient with MS Office, Toad for Oracle, SQL Server Management Studio, PuTTY, Notepad++, BMC Remedy, Mindjet Exposure to the following programming & markup languages: Java, Javascript, Python, XML, XSL, HTML, CSS, PowerShell Solid understanding of Root Cause Analysis Excellent communication skills: o Facilitated weekly RCA meetings as a Problem Analyst at Cargillo Worked directly with business users and provided support via 24/7 on-call rotationo 2+ years experience with Customer Service at Target Certifications: Foundations of ITIL Highly driven, passionate about learning, strategic thinker, strong business acumen, determined to further personal development Competitive team player – Augsburg College Men’s Soccer
Listed skills include Visio, Time Management, Business Analysis, Customer Service, and 19 others.