Tim Ebert Email & Phone Number

Greater Minneapolis-St. Paul Area

- Design, document, develop, test, debug, and implement solutions to support Oracle Cloud Applications and Extension Applications within VBCS and APEX.- Collaborate with functional analysts and business partners to define detailed requirements and system interfaces.- Provide high-level effort estimation based on requirements.- Mentor junior developers with technical solutions/design and training.- Troubleshoot production issues as needed alongside other technical teams.- Fundamental knowledge of the Software Development Lifecycle including common documentation and testing methods.- Experience using and developing ORDS and Oracle Cloud APIs.- Experience programming with the following: SQL, PL/SQL, HTML, CSS, JavaScript, PowerShell, and JET.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

- BA Lead for new business workflow application (utilizing a mix of iterative & incremental waterfall methodologies)- Documented various requirements in plain language- Generated use cases based on business and user requirements- Provided training sessions for business users prior to system deployment- Organized on-going deployments for system upgrades

Greater Minneapolis-St. Paul Area

- Served as Owner and SME for critical business applications including the support of processes, technology lifecycle, compliance, governance, and rationalization - Provided valuable knowledge on applications during projects and support issues- Delivered 24/7 on-call support for critical business applications used by Cargill plants- Served as a mentor for incoming interns (2014 – Present)- Interacted directly with users at Cargill plants strengthening IT to business relationships

Greater Minneapolis-St. Paul Area

- Served as a Problem Management Process Owner and paved the way for problem management within Cargill.- Organized and led problem investigation meetings to uncover root causes of major incidents and critical events within Cargill.- Identified trends to proactively address issues in the Cargill environment.- Captured and organized data that can be easily pulled for reporting purposes.- Managed solutions and action items aimed at remediating root causes to ensure the elimination of recurring issues. - Developed a high-level understanding of Cargill’s infrastructure (Servers, databases, networks, applications)

Greater Minneapolis-St. Paul Area

- Supported Cargill's business and administrative units through the creative application of electronic, data and voice technologies.- Planned and facilitated weekly meetings to ensure infrastructure changes met the required conditions before being implemented into the production environment.- Managed incidents and requests through the BMC Remedy application.- Worked closely and gained an understanding of ITIL processes: Change, Incident, and Service Request Management.

Augsburg College

- Setup tables, chairs, staging, sound equipment, etc. as necessary to meet the needs of event guests and planners. - Managed the Event Calendar to accommodate guests and planners with reserving the necessary time, location and equipment for their event.- Assisted guests, planners, faculty and staff with questions and concerns via phone, email, etc.

Augsburg College

- Monitored testing labs to ensure students obeyed the academic honesty policy- Assisted students with questions and irritations- Explained / read test questions out loud for students with testing difficulties

Greater Minneapolis-St. Paul Area

Application Security: - Gathered requirements to generate security reports for users within multiple business units.- Prioritized reports based on criticality and detail in order to establish a scope for the project.- Allocated responsibilities between my team to optimize the number of deliverables we could complete in 6 weeks.HR IT: - Gathered requirements to create a single tool to which all security requests for large HR applications would be routed.- Analyzed user and tool requirements to meet final delivery expectations.- Worked through project ambiguity to deliver results to stakeholders.- Served as a liaison between the application SMEs and the developer of the final tool.

Fridley, Minnesota

- Drove sales by assisting customers with questions and needs - Advise customers on merchandise selection- Supported both the front checkout lanes and the electronics desk- Organize, clean, and re-stock shelves- Coached new employees working on the sales floor