Tim Eubanks Email & Phone Number

Manage a team of thirteen analysts and project managers with an operating budget of over $3.4 million. Responsible for primary application support, including: outbound and inbound interfaces; master file maintenance; Tier I help desk support; regression and new version unit and integrated testing; product development; regional practice implementations and.

• Provide computer application support for appointment scheduling, registration and chart tracking applications. Develop testing strategies and tools for product upgrades, manage resources for projects, and develop.
• Served as Epic Cadence application team manager for multi-phased practice implementations. Supervised the design, documentation, development and testing of over 800 custom enhancements deemed critical to the successful.
• Conducted clinic interviews and data collection activities and converted data into application build.
• Coordinated the manual conversion of over 250,000 outpatient appointments
• Created standard operating procedures and maintenance guidelines for Epic master files, including: department; provider; visit type and user master files.
• Developed Epic application maintenance procedures and guidelines for all products.