Residential Lettings Branch Manager Barnard Marcus West End & City 2017 - Present2018 - Achieved an 150% profit increase year on year. This was a record breaking profit result for my office. This was achieved whilst also growing our client portfolio and increasing our online review rating to 4.9 out of 5. Managing over 100+ clients, from single property owners to multiple property portfolios, advising on current market conditions, educated rental estimations, marketing strategies and expected yields. I deal with the everyday management, accounting issues, the negotiation and renegotiation of tenancies in place. Sourcing new business and growing our client book.2016 - February - October - Promoted to Branch Manager of Stoke Newington FJL and subsequently, Islington FJL.2015 - Promoted to Senior Negotiator - Took on properties, assisted with valuations, listings and general day to day duties. Achieved over £150k in income for the year.2014 - Promoted to Negotiator - Achieved 2nd place in the FJL Lettings Negotiator's league 2014 equalling over £150k revenue.2013 - June - Finished university with 2:1 in Sociology and Criminology, started my career in the property industry as a trainee negotiator. Skills include overall selling, in particularly property rentals, property valuing, listing and increasing overall growth and market share of the lettings business. Also capable of managing teams of 4/5 team members and maintaining an on-going balance of constant professionalism and respect for clients and candidates alike. Obsessed with customer service and maintenance of business relationships whilst understanding the need for continuing growth and success.