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Innovative Senior Executive with demonstrated ability to develop creative, transformative global business strategies and drive sustainable results. Strong ability to translate complex business challenges into concrete operating plans. Known for seeking out tough situations and helping diverse teams achieve new levels of success.Excels in transforming the Client Experience through the application of SaaS, Mobile and Online technologies to increase client satisfaction, accelerate growth and reduce costs.Extensive global experience at J.P. Morgan and GE Capital in the areas of Marketing, Client Services, Product Development, Digital Strategy, Six Sigma, Operations, Client Experience, Regulatory & Compliance and Board of Directors Governance.Deep industry expertise in global Financial Services, Asset & Investment Management, Payments, Real Estate, Credit Cards, Mortgage, Insurance, and e-commerce.Co-founder and active participant in Hispanic Executive Forums at both GE and J.P. Morgan.
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Executive DirectorGreystar Nov 2023 - PresentCharleston, South Carolina, Us -
Executive Vice President & Chief Operating OfficerAnywhere Real Estate Inc. Jun 2019 - Oct 2022Madison, New Jersey, UsLed business and operational transformation of $8B multi-brand Real Estate company, including Sotheby’s, Coldwell Banker, Century21, Corcoran, Better Homes & Gardens & ERA. Drove end-to-end digital transformation of the Agent & Affiliate Experience, business processes, technology, and metrics infrastructure. Accelerated diversification of revenue from traditional Real Estate Brokerage to holistic Real Estate Services model. P&L responsibility for Operations, Marketing, and new revenue channels.Results• Delivered 15% annual operating efficiencies through simplification and automation while supporting: + 100 bps of market share growth in mature industry+ 95% Agent retention+ 6% net Agent growth • Created industry-leading market share position and growth in Luxury Real Estate segment• Drove digitization strategy to reduce time Agent transaction processing time by 30% (2019-2022)• Created vision and led execution of #1 ad in industry resulting in + 10% YOY growth in leads• Delivered 2-3x growth in diversified revenue streams, including Mortgage and Title Services• Achieved 95% employee satisfaction survey scores -
Managing Director, Global Client ServicesJ.P. Morgan Asset Management Dec 2013 - Jun 2019New York, Ny, UsResponsible for leading the end-to-end production and delivery of critical Request For Proposal (RFP) and Client Reporting documents to globally diverse clients generating $1.7T AUM and $6B in annual revenue. Created industry-leading digital platform to transform Global Client Reporting, resulting in 90% improvement in quality and 35% improvement in delivery time, while leading technology and offshoring initiatives which have resulted in a 20% reduction in operating costs. Responsible for leading team of 180+ diverse professionals across the globe, with >60% located in offshore locations. Achieved a 95% employee satisfaction rating.Created extensive and effective cross-business partnerships with Sales, Product, Marketing, Technology, Operations, Controls and Finance to drive impactful and sustainable results.Founding member of J.P. Morgan Hispanic Executive Forum. Board Member of Global Kids and active in several local charitable organizations. -
Managing Director & Chief Operating Officer Mobile, E-Commerce & PaymentsJ.P. Morgan Feb 2012 - Dec 2013New York, Ny, UsResponsible for managing the overall growth and execution of Digital initiatives across J.P. Morgan Chase, including the launch of industry-leading mobile payment and deposit products.Identified, mapped and led execution of critical, high-impact cross-Digital projects, resulting in higher client satisfaction and achievement of critical business goals.Drove operating discipline and communications across team of >400 geographically-dispersed employees.Managed team project and resource prioritization and ensured timely execution on deliverables. Created and drove legal, compliance, regulatory, audit and real estate strategies across workgroups. -
Managing Director, Global Commercial CardJ.P. Morgan Sep 2009 - Feb 2012New York, Ny, UsResponsible for leading the end-to-end development of online client platforms across Global Commercial Card business, including Product Development, UAT Testing, Client Migrations Management, Platform Commercialization, Production Monitoring and Client Remediation.Led the business transformation of two critical global SaaS platforms used by more than 2,000 bank customers to manage their Credit Card, Accounts Receivable and supplier relationships.Created and drove high-touch client engagement strategy which resulted in negligible client attrition.Created and drove transformational business strategy, resulting in a new $3.2MM annual revenue stream from 100K+ global network suppliers.Re-oriented business and functional organizations to treat Suppliers as clients, resulting in Supplier satisfaction increasing from 71% to 91%.Developed strong support for the Online Platform strategy and execution with key cross-business partners, including Commercial Bank, Global Corporate Bank & Treasury Services. -
Managing Director, Mortgage Banking & Global Business DevelopmentJ.P. Morgan Aug 2004 - Aug 2009New York, Ny, UsResponsible for driving timely execution and production volume from new product innovations across Retail, Bank Branch, Online, Wholesale and Correspondent distribution channels.Transformed Product Development processes, metrics and culture to drive customer-centric results and accountability across multiple delivery functions. Exceeded on-time delivery and production goals each year.Led Real Estate MBS Securitization Team in discussions with Institutional Investors including Global Central Banks, Pension Funds and Insurance companies.Served as primary Chase representative to multiple industry and regulatory forums.Selected to serve as leader of Global Mortgage Business Development in China and Mexico, and as Board representative for South Africa Home Loans. -
General Manager, National AccountsGe Capital Jun 2001 - Jul 2004Norwalk, Ct, UsSelected to lead P&L responsible for $290MM of Revenue, focused on providing capital solutions to top 100 Real Estate lenders in U.S. market, including J.P. Morgan Chase, Wells Fargo, Bank of America and Regional Banks. In two years, gained five points of market share and exceeded Net Income targets by 15%. Responsible for end-to-end Marketing and Sales strategy and execution, including segment strategy and positioning, branding, understanding customer needs, development and promotion of products and services, pricing, promotional campaign development and execution, solution fulfillment, regulatory compliance, and ongoing account growth and execution.Created and launched first-ever distribution channel focused on home builders, GE HomeBuyer NOW, generating cross-sell opportunities across multiple GE businesses.Created and implemented company’s highly successful Emerging Markets growth strategy. -
Global Six Sigma LeaderGe Capital Jan 1999 - May 2001Norwalk, Ct, UsSelected by CEO to lead global implementation of primary GE business initiative: Six Sigma Customer Quality.Responsible for generation of $30MM in operating margin benefits through customer-focused, business-wide Six Sigma Quality project activities. Designed and implemented processes and infrastructure to support 30% CAGR.Responsible for establishing and digitizing core processes of P&L in the areas of marketing, sales, credit underwriting, fulfillment, customer service, IT and partner franchising.Delivered robust business measurement systems across functional areas, particularly focused on assessing effectiveness of multi-channel promotional campaigns. Led both online and offline business partner integration efforts.Drove customer engagement projects, sales opportunities and best practices across GE business units and with distribution partnerships.Engaged executive leadership to drive Quality into operational business metrics and culture. Directed global training program for over 2,000 employees, leveraging distance learning tools and methodologies.Assisted in launch of Japanese and European initiatives. -
Director, E-Commerce MarketingGe Capital Jun 1996 - Dec 1998Norwalk, Ct, UsDirected Marketing and Brand Management of SaaS and professional services for one of 12 GE businesses, with annual revenues in excess of $500MM. Translated complex global customer requirements into product/service development specifications. Recruited diverse team of marketing professionals to deliver $35MM in new business creation through development of direct and indirect distribution channels; exceeded business goals.Developed “Marketing Effectiveness Matrix” to measure and analyze the yield of selective marketing programs, permitting dynamic modifications to campaign messages and promotions. -
International Brand Marketing ManagerMci Corporation May 1994 - May 1996Responsible for management of advertising, pricing, promotions, cross-selling and product development for MCI Home Country Direct Calling Card activities in the U.S. and overseas, with $300MM+ in annual revenue.Executed highly targeted Emerging Markets programs in the U.S. and overseas, leveraging in-language customer communications and sales/service resources.Managed product sales and support across all channels including advertising, direct sales, customer service, affinity marketing, telemarketing, and operator services.Created and drove highly successful partnerships with multiple international airlines, banks and service organizations.Directed internal product groups and external agencies to develop and implement marketing strategies across customer segments. -
Diplomatic AideU.S. Department Of State Aug 1990 - Dec 1990Washington, Dc, UsResponsible for daily collection, analysis, and reporting of political affairs to Ambassador and other diplomats.Assisted Ambassador in meetings with top-level Vatican officials, including Vatican Secretary of State.Embassy liaison to advance team for visit of President Reagan.Appointed by Ambassador to serve as Chairman of selection committee for Foreign Service National Awards Program.
Tim Foley Skills
Tim Foley Education Details
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The Fletcher School Of Law & DiplomacyInternational Business -
Uc Santa BarbaraInternational Relations And Affairs
Frequently Asked Questions about Tim Foley
What company does Tim Foley work for?
Tim Foley works for Greystar
What is Tim Foley's role at the current company?
Tim Foley's current role is Executive Director at Greystar.
What is Tim Foley's email address?
Tim Foley's email address is ti****@****gan.com
What is Tim Foley's direct phone number?
Tim Foley's direct phone number is +121283*****
What schools did Tim Foley attend?
Tim Foley attended The Fletcher School Of Law & Diplomacy, Uc Santa Barbara.
What skills is Tim Foley known for?
Tim Foley has skills like Leadership, Financial Services, Product Development, Product Marketing, Product Management, Strategic Partnerships, Business Development, Digital Strategy, Six Sigma, Credit Cards, Banking, Payments.
Who are Tim Foley's colleagues?
Tim Foley's colleagues are Jaclyn Ashmore, Shivam Mahajan, Christy Vroblesky, Cpa, Loreto Dominguez Liboreiro, Sheyla Rodriguez, Alexis Peña, Dow Jones.
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