Research, analyze, and investigate complex internal and external fraud cases and specialized fraud to detect potential losses, loss and/or suspected criminal activity.• Conduct thorough investigations to determine if fraud has occurred and complete necessary SAR filing/documentation in accordance with FinCEN guidelines.• Collaborate with contacts at other financial institutions to pursue proactive recoveries of financial losses.• Preserve evidence and provides detailed and thorough documentation for use by law enforcement, prosecutors, regulators, social services, ITAC, and executive management as needed for criminal prosecution.• Monitor online fraud activity, suggesting revision of policies and procedures in order to prevent losses to the organization.• Respond to law enforcement/subpoena requests.• Conduct annual regional staff training and fraud awareness sessions.

Assisted in the development of the compliance QA review programs and conducted QA reviews for specific business units and products based upon applicable laws, regulations and internal policies.• Led monthly meetings with transaction management team and sanctions management team to review quality assurance results, discuss action plans and trends.• Acted as team lead, prepared and distributed reports to senior management detailing review findings and recommendations.• Assisted management in coaching and mentoring staff as well as providing subject matter expertise and guidance to team regarding quality key performance indicators in BSA Investigations and CIB reviews.• Assisted in compliance related matters during examinations by the firm’s regulators and internal auditors.• Identified areas of significant risk and/or systemic issues to make process improvement recommendations to management.

Researched, analyzed, recommended, and investigated customer activity for potential suspicious activity.• Documented complex cases generated from legal orders, automated monitoring systems and bank personnel for potential anti-money laundering activity.• Made recommendations for suspicious activity reporting to FinCEN or Non-SAR case determinations.• Prepared SAR and other required documentation and reports.• Communicated with the FBI, Secret Service, and Attorney General in researching and investigating cases.• Made recommendations for closing accounts and performed associated follow up to ensure closure of the accounts.

Researches, analyzes, recommends and investigates customer activity for potential AML-related suspicious activity.• Investigates cases involving, but not limited to cash structuring, transactions involving bank designated High Risk Countries (HRC), wire transfers, commercial loan payments, and reports from branches regarding their customer's activity.• Develops contacts with federal and state law enforcement agencies to facilitate investigations and process law enforcement requests.• Maintains a good understanding of the BSA regulations and FinCEN guidelines relative to BSA Suspicious Activity Reporting and current money laundering schemes and investigative techniques required to detect such schemes.• Makes recommendations for closing accounts and performs associated follow up to ensure closure of the accounts.

Managed a team of 5-10 investigators conducting end to end BSA/AML reviews.• Assisted in review and revisions of company standard operating procedures for SAR investigations and reporting.• Led team meetings, stand-up meetings and created weekly training presentations and stand-up meeting documents.• Conducted internal quality reviews of team members Suspicious Activity Reports (SAR) and completed assessments with feedback and coaching to ensure BSA compliance.• Acted as a mentor/subject matter expertise to assist investigators with any determinations related to their investigations.