Tim Friendson Email & Phone Number

Seattle, Washington, United States

Responsible for building, organizing, and delivering against long-term strategic project goals. Skilled at collaborating with Account Management and Security Consultants to ensure planning and execution on customer engagements follow PMO standards to ensure all engagement components are delivered successfully.

Missoula, Montana Area

Owner-operator of Tim Friendson Consulting LLC where my focus is to provide business analyst and UI/UX design consulting services locally and remotely around the US.

Missoula, Montana Area

As a Business Analyst and UI/UX Designer, I provided long-term consulting for a startup division of a publicly traded telecommunications company. • Lead UI/UX Designer for Telecommunications Web Portal Project leveraging Sketch, Illustrator, Photoshop, Craft App, & inVision for design creation.• Delivery of low to high fidelity wireframes, user flows, and prototypes for rapid iteration by the development team for multiple user roles.• Rapid revision and iteration of designs and documentation based on continued user testing, feedback and requirement changes.• Responsible for market research to help shape optimal user experiences.• Collaboration with Project Managers, Product Owners, and Developers to define and deliver product requirements, functionality and design requirements, to ultimately create the desired user experiences.• Excellent attention to detail, able to clearly document defects and enhancements during QA and UAT testing using Jira tasks.• Responsible for guiding, maintaining and communicating UX/UI consistency across all platforms.• MS Outlook, Skype, Slack, MS Teams, and phone communications for efficient collaboration with a remote team from around the US and Globe.

Missoula, Montana Area

Projectionist for the Missoula Outdoor Cinema a project of the North-Missoula Community Development Corporation.Responsibilities include setup and takedown of the projection screen, projector and sound equipment, public speaking, reviewing movies, and cleanup.

Missoula, Montana Area

• Overseeing client communications and organization of cross-functional teams for multiple simultaneous design and development projects with changing requirements and priorities• Assisting in the capacity planning for long-term development schedules; Agile & Scrum team member• Organization of cross-functional teams to achieve project goals on budget and on schedule• Leading projects from initiation through delivery, including planning, development, launch and training • Effective at communicating technical details, artistic direction, and functionality requirements to the design and development team. • Working closely with management to develop and continuously improve processes• Functional and integration testing and documentation. Thorough browser & mobile testing with task creation for fixes and enhancements for optimal user experience• Maintaining accurate internal documentation: project overview & prioritization schedule• Delegation of design, development, & testing work; oversight of progress, communication of specific items to appropriate team members• Experienced Jira admin user able to configure the system on a constantly improving basis• Experienced Jira user able to efficiently create and manage stories, tasks, communications• Providing clients with ongoing support and communications after project completion• Copywriting, digital asset management, and content management for websites• Supervising intern training and ongoing development of intern program.

• Over two years management experience with 20+ student employees• Over five years computer technology and end user support related experience in higher education• Manage computer labs including: Setup, Imaging, Maintenance, Project Management, Training• Servicing 100+ computers at four computer lab locations and one Scantron machine office• Assist facility as help desk technician for College of Visual and Performing Arts, 100+ members• Troubleshoot hardware/software problems, Installation setup, and Surplus and Wiping data • Clean internal and external components of computers, projectors, and printers as well as perform updates, assistance, training, documentation creation, and maintenance on facility computers• Experienced in how to disassemble and reassemble of computer hardware and components

• Monitor computer labs including: opening and closing procedures and assist students and faculty with variety of computer related problems • Troubleshoot hardware/software problems in person or get necessary assistance from administrator• Assist instructor of lower level computer course with non-traditional students use Microsoft Office • Assist Administrator with servicing 100+ computers at both the COT East Campus and West Campus.• Clean internal and external components of computers, projectors, and printers as well as perform updates and maintenance on facility computers• Experienced in how to disassemble and reassemble of computer hardware and components

Bachelor Of Arts (Ba), Media Arts, Gpa: 3.68 Degree With Honors

Activities and Societies: Golden Key

Minor, Communication Studies, Gpa: 3.68 Degree With Honors

Activities and Societies: Golden Key

Aas - Associate'S Degree Of Applied Science, Computer Technology - Information System Management, Gpa: 3.54 Degree With Honors

Activities and Societies: Phi Theta Kappa International Honor Society

Certificate, Computer System Technician Certificate, Gpa: 3.54 Degree With Honors

Activities and Societies: Phi Theta Kappa International Honor Society