Tim Gable Email & Phone Number

Mesa, AZ, US

Chandler, Arizona, United States

• In my current role as QAF Certification Supervisor, I:
• Serve on the Orthus Project and assisted with constructing, troubleshooting, and commissioning the DI water system and Clean Room Environment (CRE).
• Oversee a large portion of the construction and development of the QAF/Certification racks, allowing the QAF team to ensure products leaving the building aligned adequately with customer expectations.
• Collaborate effectively with cross-functional departments and aided with developing and managing their teams and continuously improving our processes.
• Play a vital role in the overall operational development of the QAF/Certification stations involving design and layout, physical connection and troubleshooting of gas lines, and developing solutions for space.
• Provide invaluable support in directing and guiding the team to complete associated tasks. Subject matter expert and “go-to” resource for decisions made about the final status of the QAF/Certification stations.

• In my previous role as a QAF Certification Technician, I:
• Responsible for the functional testing, certification, and final sign-off of gas delivery systems before customer shipment to ensure products meet appropriate quality standards.
• Provided support to production to improve processes and best manufacturing practices for continuous improvement of products.
• Participated in safety programs to raise awareness of issues and lower workplace injury chances.
• Involved with documentation updating through MOC for continuous improvement of SOPs.
• Participated in advancing the Orthus project of opening the Chandler plant by being involved with constructing and commissioning the DI water system and the Clean Room Environment (CRE).

Tempe, Arizona, United States

• In my previous role as Technical Customer Service Representative, I:
• Responsible for the day-to-day management of Caldwell Manufacturing’s service model, including technical product support, installation training and product validation support for Caldwell’s automation solutions to.
• Responsible for maintaining the company’s UL 235 safety certification.
• Provided quality inspections on new products and failed returned products. When product proved faulty, I troubleshot why issues happened and how to address them.
• Provided daily customer support while delivering exceptional technical support and providing accurate solutions to all customer inquiries and complaints.
• Continuously learned all aspects of the business and constantly acquired additional knowledge important to maintain a leadership position in the markets served.

Boulder, CO

• In my previous position as Service Technician, I:
• Provided daily customer support while delivering exceptional technical support and providing accurate solutions to all customer inquiries and complaints.
• Communicated with customers through various channels and responded promptly to provide support for operations repair, and maintenance of TOC analyzers and UPW systems.
• Controlled diagnostic testing and calibrations, inventory tracking and control, estimates for billing, repair authorizations, and purchase order collection.
• Built sustainable relationships and trust with customer accounts through open and interactive communication and provided accurate and valid information using the proper methods.
• Helped other departments with troubleshooting, quality control, and product design as needed, coordinated effectively with internal departments, and accurately followed all company processes and rules.

• In my previous position as Field Manager-Crew Foreman, I:
• Traveled to customer sites to investigate and resolve technical problems with facilities/equipment, successfully reducing OJI and loss time accidents through field inspections.
• Conceptualized and spearheaded field improvement initiatives to successfully develop and advance operational efficiencies and tool tractability.
• Monitored project schedules, coordinated quality processes, and information communication, kept production above projected model, and improved customer relations.
• Sustained strong field connections, arranged heavy equipment usage to multiple jobs, and personally saw the delivery of supplies and materials to job sites.
• Recruited, trained, managed, and supervised a team of 30 unionized meter technicians and monitored weekly project status and activities, daily safety meetings, and quality control.

• In my previous role as Meter Technician, I:
• Exchanged meters to upgrade the meter reading system that optimized quality and performance, performed troubleshooting on electric bases, and executed 3-phrase commercial meter installs.
• Responded to customer service requests, including but not limited to: connections, disconnections, rereading meters, repairs, etc. Also responded to emergency callouts and assisting the operations crew.
• Ensured proper inventory of meter-related equipment and parts, ordered supplies as required, collaborated harmoniously with other managers and clients to help with escalations and find suitable and immediate solutions.
• Successfully Generated high-quality business surpassing the company's quota, resulting in a 25% increase in productivity.
• Performed some investigative functions relative to electric meter tampering and damaged electric meters and received and issued electric meters and equipment to meter service personnel.