Tim Gilberd's Location
Greater Sydney Area, Australia, Australia
Tim Gilberd's Contact Details
Tim Gilberd work email
- Valid
- Valid
- Valid
- Valid
Tim Gilberd personal email
n/a
About Tim Gilberd
I am an experienced, senior commercial / finance leader with demonstrated ability to deliver consistently above target results through building and motivating high performing teams. I am commercially focused change agent with a proven track record in developing and implementing innovative strategies to improve results and build competitive marketplace advantage. I can leverage my broad range of leadership, commercial, financial and strategy development strengths and experiences to drive positive change and make a real difference.
Tim Gilberd Work Experience Details
-
Chief Financial OfficerBevchain Mar 2020 - PresentAuburn, New South Wales, AuGeneral Manager of Commercial and Finance functions -
Customer Experience DirectorLion Nov 2018 - Dec 2019Sydney, Nsw, AuKey Deliverables: Developing foundation CX strategy for AU/NZ liquor business, including leading cross functional team to deliver foundation initiativesAchievements: - Developed and aligned CX roadmap and budget with GLT stakeholders- Design and implementation of holistic Voice of Customer program inclusive of new closed loop processes and introduction of agile, cross functional teams to quickly innovate for growth and resolve customer pain points- Design and delivery of innovative Voice to text analytics inclusive of functional dashboards to deliver insights from over 500k customer phone interactions to deliver real time insight of customer delight and pain points. Embedded into customer service quality, coaching and capability processes- Design and support implementation and execution of service management tools across the OTC functions- Partner business transformation team develop CX benchmarks and MVP standards -
Sales Strategy & Services DirectorLion Mar 2015 - Nov 2018Sydney, Nsw, AuKey Deliverables: Develop and drive the go-to-market strategy including leadership of over 100 people within customer service , e-commerce and sales capability functions.Achievements: - Lead cross functional business improvement/customer engagement program with multiple key initiatives culminating in Lion achieving #1 supplier status and 2019 Supplier of The Year in the Liquor Industry Awards voted on by all Liquor Retailers across Australia- Developed and executed digital and e-commerce/customer self service strategy for B2B channels to generate significant improvement in Customer experience and lower annual operating costs by $2M over 3 years- Lead sales system development to meet both internal sales and customer needs into the future, partnering with IT and external technology providers such as Oracle and SAP- Design, negotiate and implement innovative and exclusive customer loyalty program with Macquarie Bank and Qantas to provide exclusive marketplace differentiation and value to customers- Develop and align strategy for Customer service centre of the future incorporating new technology platforms and capabilities to support B2B omni channel commerce- Development of customer contact model and customer service models to meet the future needs of Lion customers and set the roadmap for ongoing customer engagement platform- Lead and deliver numerous enhancements to CRM platform to meet customer and organisational needs
-
Group Risk Assurance DirectorLion Feb 2014 - Mar 2015Sydney, Nsw, AuKey Deliverables: Leading and developing the function responsible for Internal Audit, J-SOX compliance, Controls assurance and Risk Management Assurance across the Lion Group Globally.Achievements:- Lead a review and total redesign of the risk management assurance framework across the group, encompassing organizational design recommendations, process and role accountability changes through to board and audit committee reporting implications. These were approved by the board and implemented within a new organizational structure.- Implemented review and update of Lion Risk Assurance Charter as approved by Audit Committee and Lion Board.
-
Commercial DirectorLion Feb 2011 - Feb 2014Sydney, Nsw, AuKey Deliverables : Rebuilding and leading a large national commercial finance team, Sales Operations and Pricing Strategy teams (>40 people) and business partnering the Lion National Sales Director to deliver revenue and profit growth aligned to targetsAchievements:- Developed new customer-centric tools and processes aligned to achieving our financial targets through category based customer performance targets and implementing material changes to systems, reporting and planning processes.- Developed concept for sophisticated customer planning and margin management tools and recruited expertise to build and execute program which delivered >2 years of competitve advantage with key customers- Sponsored build and execution of commercial capability programs delivered by my team to the sales and account managers to improve promotional planning and effectiveness leading to material increase in promotional uplift and trade spend effectiveness- Lead successful sales/commercial integration of major brand and business acquisitions including Little Creatures, Corona, Stella Artois and Budweiser- Leading sales/commercial process to successful outcomes in numerous strategic projects covering areas from excise and tax strategy, container deposit legislation, numerous product innovation projects and core system optimization and developments.- Sales/commercial leadership of JV Operations council from 2008-2013 with Heineken to successfully achieve 10 year contractual milestones.
-
Pricing Strategy ManagerLion Oct 2007 - Jan 2011Sydney, Nsw, AuKey Deliverables : Development of pricing and promotional strategy both long and short term/tactical to meet revenue management and brand strategy requirements and implementation of systems and processes to measure effectiveness of implementationAchievements:- Introduced new markeplace analytics and performance measures and to improve marketplace effectiveness of pricing and build commercial acumen across the broader sales team- Lead a team to partner, influence and coach sales teams to effectively execute pricing and promotional strategy and realise revenue management targets resulting in net Revenue increases of over $60m per year- Provide strategic analysis and recommendations to Sales and Marketing Heads for successful introduction of NPD generating > $200M of new revenue- Rebuilt the function from the ground up, introducing increased analysis and planning capability and taking ownership of the broader revenue management objectives across the beer business to deliver price, volume and margin outcomes above target in each year.
-
Executive Board Member - TreasurerThe Drinks Association Jan 2014 - Nov 2018The drinks association strives to be the pre-eminent supplier of information and commonly required business services to the Australian drinks industry.Key Deliverables : Provide financial expertise to support the board and CEO to design and implement strategy for the association. Achievements: - Delivery of new Drinks Strategic planning process leading to significant increase in member and board member engagement with the association- Support New CEO on transition to deliver results above budget and generate new services growth for first time in 3 years
-
Gm CommercialSiemens May 2005 - Sep 2007Munich, DeKey Deliverables : Build new line of business to deliver revenue and profit growth through sales of Telecommunications products and services outside of Telstra. Achievements : - Built new team of Commercial/Contract Managers/Lawyers and financial controller from ground up to effectively support and deliver new business growth of >$100M over 2.5 years- Personally negotiated first products and services supply contract with Optus for Siemens in Australia.- Development of innovative product and infrastructure leasing model for ISPs in NZ which lead to a new line of business in AU/NZ -
Head Of Pricing, Terms And Conditions - Siemens Mobile DevicesSiemens Oct 2003 - May 2005Munich, De
-
Investment ManagerSiemens Mar 2002 - Jun 2003Munich, De
-
Mergers And Acquisitions ManagerSiemens Sep 2000 - Mar 2002Munich, De
Tim Gilberd Skills
Team Leadership
Pricing
Forecasting
Fmcg
Business Planning
Contract Negotiation
Business Strategy
Negotiation
Strategic Planning
Strategy Development
Management
Customer Insight
Sales
Account Management
Strategy
Sales Operations
Change Management
Fast Moving Consumer Goods
Customer Experience Management
Business Process Improvement
Internal Audit
Business Analysis
Capability Management
Customer Service Management
Performance Management
Analytics
Digital Innovation
Risk Management
Project Management
Financial Manangement
Planning Budgeting And Forecasting
E Commerce
Team Management
Customer Engagement
Commercial Management
Tim Gilberd Education Details
-
CpaAccounting -
University Of WollongongBachelor Of Commerce (B.Com.)
Frequently Asked Questions about Tim Gilberd
What company does Tim Gilberd work for?
Tim Gilberd works for Bevchain
What is Tim Gilberd's role at the current company?
Tim Gilberd's current role is Chief Financial Officer at BevChain.
What is Tim Gilberd's email address?
Tim Gilberd's email address is ti****@****nco.com
What schools did Tim Gilberd attend?
Tim Gilberd attended Cpa, University Of Wollongong.
What skills is Tim Gilberd known for?
Tim Gilberd has skills like Team Leadership, Pricing, Forecasting, Fmcg, Business Planning, Contract Negotiation, Business Strategy, Negotiation, Strategic Planning, Strategy Development, Management, Customer Insight.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial