Tim Given Email and Phone Number

Over a decade of dedicated service at Natus Medical, my role as a Senior Technical Support Specialist has honed my skills in network administration and advanced customer support. At the helm of technical troubleshooting, I ensure seamless operations and exceptional service in Windows environments and Citrix platforms.Leadership in strategic IT resolutions has been a cornerstone of my tenure, where I've collaborated across departments to address customer concerns swiftly. My proficiency in SQL and system administration underpins a steadfast commitment to enhancing the support experience in the medical device industry.