Tim Grant Email & Phone Number

Anniston/Attalla

Manage the daily operation of Thompson Tractor's Earthmoving Shop in Anniston Alabama with the following responsibilities:* Build, maintain and grow customer relations* Build and promote customer support including: - training technicians - promoting teamwork - improving work processes* Promote safe working habits* Maintain a positive overall work environment

Opelika Earthmoving/Montgomery Industrial Division

Lead a team of Top Field Service Technicians on behalf of Thompson Tractor to take care of our Customer's service needs in the following Industries.* Earthmoving Division in East Central Alabama including: - Forestry - Construction - Aggregate - Waste Management* Industrial Engine & Power Generation Divisions in Central and East Central Alabama

Montgomery, Al

Manage the daily shop operations of the Montgomery Service Department Utility Shop. This position includes the following responsibilities.* Lead and train a group of 10-15 service technicians* Build and maintain a better working relationship with our Machine Sales Department including: - building trust - earning respect - promoting teamwork - maintaining customer satisfaction* Increase quantity and quality of service in the following areas: - machine repair - undercarriage repair - track service - machine painting

Anniston, Alabama

Take care of our Customer's Equipment Service needs at a jobsite location specified by the Customer.This includes anything from minor maintenance to major repairs to be performed on site.All opportunities were taken to promote Caterpillar Equipment as well as Thompson Tractor's parts and service support to the products we sell.Customer satisfaction and loyalty were a top priority.

Anniston, Alabama

Performed truck engine maintenance and repairs in the Anniston shop. This included all tasks from performing a basic engine oil change to diagnosing electrical and fuel related issues as well as being able to perform a complete engine recondition.

Birmingham, Alabama

I worked in the engine rebuild area at the Birmingham facility. This is where I got my start at Thompson Tractor. The shop was set up for individual component rebuild, engine assembly and engine dynamometer testing. I successfully worked in all areas of the rebuild area necessary for complete engine reconditioning including electrical component and fuel system rebuilding. I was also successful in machine work necessary to salvage cylinder blocks and connecting rods.

Diploma, Diploma Of Superior Achievement

Diploma, Diploma Of Distinction

Advanced Diploma, Biblical Studies

Diploma, Biblical Studies

Diploma, Diesel Mechanics Technology/Technician

Completed multiple courses in mechanical technology including Automotive, Heavy Duty Truck and Diesel Engines during the school term. I.