•Experience working with Windows Server 2003,2008 and 2012 in all respects : From initial install, setup of multiple Virtual Machines for different tasks, migrating and updating Windows Server 2003-2008 to Windows Server 2012, setup and configure of Terminal Services with licenses, as well as troubleshooting any issues.•Setup new Exchange servers as well as performed migrations from Physical to Hosted servers, as well as Hosted to another Hosted service.•Setup and maintained networks of various sizes and specifications at multiple locations using hardware ranging from Cisco switches and routers, Dell hardware, Fortinet firewalls, and Ubiquiti network gear.•Experience configuring and working with VLANS.•Created custom documentation as well as Visio network diagrams for multiple networks.•Performed migration of websites from different hosts and reconfigured them to work at the new host.•Setup multiple VPNs and troubleshot issues with connectivity.•Configured Mirth Connect Server to interface with Cerner and receive HL7 messages. Then output those messages onto a custom HTML\Java template to reduce paperwork load.

•Managed daily tasks of network maintenance and monitoring of over 1400+ workstations and 400+ servers for over 500 clients.•Worked with Active Directory and Group Policy integration to provision new accounts, troubleshoot issues and edit permissions.•Experience with adding new account to Exchange as well as creating and editing Distribution groups.•Setup and maintained networks of various sizes and specifications at multiple locations using hardware ranging from Cisco switches and routers, Dell hardware, as well are Netgear products.•Setup managed clients’ maintenance windows, decreasing false alerts and increasing proficiency.•Maintained strict SLA times of tickets and contacted clients promptly to resolve issues.

• Perform routine maintenance on computer systems and the various peripheral components connected to them.• Setup, installed, and maintained new systems when needed.• Troubleshot and repaired systems and peripheral components.

• Installed new PC’s, and set them up on Capital Ones’ network correctly.• Confirmed PC’s fully functional, if not, troubleshot the issues until successfully resolved.• Maintained a high level of Professionalism due to working directly with the end-user.• Experience with tiered support system when dealing with advanced issues.

• Maintained multiple types of systems for various customers in the Central Louisiana area.• Keep within strict SLA times concerning every call dependent upon its severity.• Troubleshot, cleaned, repaired, and replaced multiple P.O.S system components• Responsible for many different systems, most with separate hardware and software configurations.• Setup and installed new systems when needed.• On Call 24\7.

• Installed new PC’s, and set them up on clients network correctly.• Confirmed PC’s fully functional, if not, troubleshot the issues until successfully resolved.• Maintained a high level of Professionalism due to working directly with the end-user.• Experience with tiered support system when dealing with advanced issues.