Tim Groves Email & Phone Number

New York, Ny, Us

Recent Global Trainer role that included the creation of the Blueprint for the Account Activity Review (AAR) process. It also included my completion of the initial AAR report submitted and approved by Senior Management. Analysts and the AAR QC Teams were trained on red flag scenarios and high risk typologies in India, Poland and the United States. I accomplished the successful launch of the AAR process within 100% of the required regulatory timeframes. .

Sioux Falls, South Dakota, Us

FCRM investigations including money laundering, Fraud and BSA reviews for all types of files including Unusual Activity Referrals (UARs), subpoenas reviews and payment system group alerts. Escalations included me completing the SAR and submitting it through Actimize.

Assignment in BSA/AML investigations in branch referrals, SAR writing and submissions for major US Bank, JPMorgan Chase.

London, Gb

• Conducted 314b, subpoena reviews, 1st line of defense/front line referral requests called Unusual Activity Requests (UARs) and 314a investigations to identify and reduce the AML and TF risk to the bank.• The investigations were from start to finish including the writing and submitting of a Suspicious Activity Reports (SAR). • The investigation was risk ranked and included all the counter parties conducting transactions in the review. • A lot of analysis and decisioning took place to correctly identify if any risk(s) were identified to the bank. In addition, a Request for Information (RFI) was submitted and sent when necessary to further understand the transactions that were under review. Follow up review was conducted when the RFI response was received to fully understand the transactions and counter parties that were questioned. • Another task Tim conducted were investigations from the 1st line of defense/front line referral requests called UARs for RBWM clients when the customer's activity seems to pose potential risk(s). A complete review was conducted on the customer(s) accounts including the savings and checking account(s) deposit and withdrawal activities. • Supplemental SAR reviews were conducted to verify and confirm if recently reported anomalous activity is continuing. Tim has been complemented by his management team for his completeness and thoroughness of his investigations. Tim demonstrates a high level of initiative and strong personal effectiveness.

London, Gb

Worked in the Financial Intelligence Unit (FIU) conducting risk related reviews of correspondent banks relationships with HSBC. *Extensive analysis completed over three month review period *Transactions reviewed for possible financial crime risks*Detail oriented, efficiency and the ability to highlight possible concerns.

London, Gb

Conducted reviews of clients that utilized the Remote Deposit Capture product. Thorough analysis included revieiwng cash letter and wire transaction activity. Reports were completed that took into account the client's industry and audit findings. Completed and worked Request for Information responses and escalated inquiries when discrepancies were discovered.

London, Gb

PCM Monitoring Team completed reviews of transactions focusing on AML and TF trigger scenarios. Reviewed daily wire activity and resarched all counter parties involved to determin if economic purpose could be ascertain from the information available and shown. Completed and worked Request for Information responses and escalated inquiries when discrepancies were found. During my time on the team I was awarded Employee of the Month for my work and efforts that assisted in clearing the back log of alerts.

London, Gb

Lead, motivated, developed, educated and coached team of 10 internal clients to ensure customer service and financial objectives were attained. Proactively managed and received time sensitive compliance and chargeback responses allowing for prompt and timely resolutions of client disputes, Best Buy merchant portfolio.Created a detailed merchant service manual outlining departmental policies and procedures. Supported and managed the Telecommunications Device for the Deaf (TDD) to guarantee ADA regulatory statues were adhered to.

Secondment assignment worked in the Client Intelligence Unit researching and writing reports. The requests focused on clients in relation to upcoming projects and loans. Background and thorough analysis were included in these reports to specifically address the risks associated with the client in question. In addition during this work assignment, Tim conducted training for the UK team for the Correspondent Banking Reports. The training included feedback that the US team received when they first completed these reports. In addition the complete manual was forwarded and important sections were highlighted and discussed. Finally weekly sessions were conducted with the team.

Interacted with owners, guests and tenants to address questions and provide assistance.Presented real estate properties, including apartments for sale and rent, to prospective buyers and tenants.Utilized marketing skills to create advertisements, MLS descriptions and brochures.Updated records in Quick Books and Resort Data Processing systems.

•Selected to manage and coach a team of internal clients in conjunction with upper management to facilitate the transition from customer service environment to a sales environment.•Created a detailed merchant service manual outlining departmental policies and procedures specific to the merchant’s preferences. •Provided intermediary skills to multi functional groups to ensure resolution of inquiries and aged disputes processes. Regulation Z guided cardholder compliances and chargebacks were managed and tracked in this role. •Facilitated call calibration sessions with merchant corporate clients and sales team to ensure a high-quality customer experience is consistently provided.