Armed with 15 years of direct gaming industry experience, I serve as your committed ally in the exhilarating world of video gaming and live ops. Freed from sales targets or quotas, my primary mission is to guide you through the intricate labyrinth of live ops, sharing thought leadership that benefits everyone on this quest. More than just an advocate, I am dedicated to doing what's right by the game studio and the player, providing the kind of sage advice and actionable insights I would follow - or indeed did follow - while on the studio side.As your guide, my role is to decode the complexities of the live ops ecosystem, ensuring you power-up with informed tech decisions without depleting your resources. I stand as the crucial link between game studios and leading live ops solutions providers, catalyzing innovation, reinforcing operational excellence, and ensuring our main quest - delivering epic fun in gaming - always takes center stage.Navigating the vast, exhilarating universe of video game live ops, I view every challenge as a quest to be mastered, every solution a victory to be celebrated. Ready to power up and embark on this co-op adventure? Let's join forces, level up, and remember - in the game of live ops, we're all playing on the same team, and our objective is a game-changing win for everyone. Let’s hit 'Start' and redefine the game together!

I focus on how Unity Gaming Services can help game studios build and operate the world's best games, from the perspective of a game product manager.

At Blizzard I focused on answering this question everyday: "What does it take for Blizzard to become fully itself in mobile gaming?" This led me to a journey across the Blizzard organization to work with many studios/partners to identify the opportunities/gaps and strengths/weaknesses for Blizzard to focus on. I took a two prong approach of leading a team that built a few products that would address current needs for the existing portfolio, and in parallel built out a multi year strategy that focused on the steps needed to build for tomorrow.- Authored multi year strategy and fostered buy in for the future of Blizzard's mobile portfolio - Partnered with all game studios to identify technical gaps, build live ops strategy and develop knowledge of best class practices- Lead product team to ideate and build multiple services that sped up time to market- Responsible for hiring across multiple teams, mentoring and building positive team culture- Built network of PMs across Activision, Blizzard, King to focus on live ops optimizations

At EA I was able to help execute live ops strategies that made revenue, met individual players needs and scaled across multiple studios. As a PM who has spent time in games, I then focused on evangelizing the need and value of having great tools and technology that allow games to respond in real time to player's behavior. Mobile Game Technology Lead (2 Years)- Responsible for educating mobile studios and engineering on best class live ops practices and associated technology requirements/milestones- Lead multiple enterprise build vs. buy assessments and developed framework for understanding tradeoffsGame Product Management (3 Years)- Lead in game targeted offer and segmentation strategy for Star Wars Galaxy of Heroes which resulted in revenue in the multi millions- Partnered with many mobile game studios as a product manager on various subjects such as: player lifecycle, economy, retention, core loop, monetization, app store optimization, brand partnerships, etc...- Lead cross functional operations team that ran all in game messaging for mobile titles