• Lead liaison between Customer and IT teams to understand customer need and requirements analysis• Design and implement innovative solutions meeting/exceeding customer expectations• Ensure IT solutions are aligned with enterprise architectural direction• Large-scale projects, often leading multiple systems across the organization in an Agile software development methodology• Telecommunications Network OSS/BSS system-centric including ordering and provisioning of all enterprise network data products • Program documentation including business & system flows, architecture diagrams, general design documentation, system requirements, project presentations. Use of Microsoft Word, XLS, PowerPoint, Visio.• Ability to communicate effectively at all levels of the organization from offshore programmers to VP/CIO level

• Solution/Domain architect for enterprise data network systems• Design lead on several large-scale network system consolidation/integration projects• OSS/BSS design lead/BA for both Managed Network and Managed Security services• Software development manager over a team of 10+ developers/leads• Large-scale project management• Developed project/design documentation and management presentation material

• Customer requirements analysis• Large-scale network system software developer/system analyst• Large-scale project management• Developed and implemented a proprietary large-scale layer 1 telecommunications inventory and provisioning system

• Customer requirements analysis• Software developer/system analyst focused on Marketing needs in the telecommunications industry