A highly analytical individual with an in-depth knowledge of areas including: oversight of transfer agency (TA), fund accounting (FA) and custody, transitions, corporate actions, fund management processes and efficiencies and FCA regulations including CASS, MiFID II, FATCA, CRS and GDPR. Key strengths include:- The ability to re-engineering processes for efficiencies and mitigating risk, track record of introducing procedures and operational processes that have increased operational efficiencies- The ability to deliver operational excellence whilst working in fast moving / pressurised roles- Excellent people management skills, effectively providing leadership and motivating staff on an individual and team level - managed teams of up to 13 staff within multiple areas: specialist operational areas, investor services (customer service); strong coaching and mentoring ability- IMC (Investment Management Certificate)- Extensive knowledge of IT Systems: Microsoft Office (macros in Visual Basic), Advanced Excel (able to produce complex spreadsheets and manipulate data), Bloomberg (including DDE link to excel), Charles River, WM pricing system, Reuters, Datastream, HiPortfolio