- Troubleshooting the owned and managed network and security devices e.g. switches, firewalls, IDS & IPS systems- Ownership, troubleshooting and management of all escalated support cases relating to the network, providing updates to IT management and closure of support incidents in agreed timescales.- Work closely with Local Support engineers, Helpdesk and other specialist technicians to troubleshoot network issues - The technical lead for network related issues. - Coordination of network assets, arranging replacements and service restoration.- Planning and execution of changes within the network environment- Planning and executing network technology refreshes.- Design, implement and ensure that all internal processes, procedures and standards adhered too in relation to the network and network security.- Implementation, support and management of network monitoring systems.- To provide written and verbal reports on the network and to communicate effectively with other technical team members and the management team.- Identifying and reporting major support issues to the management team.- Work as part of an out-of-hours team on a rota basis providing monitoring, alerting/escalation and resolution where appropriate- Technical administration of Domain names.- Working with other IT teams and IT management to give technical input relating to the network environment.- To proactively drive the planning, development and improvement of the network and network security systems.- Managing 3rd party network suppliers to ensure that SLAs are met and adhered to.- Day-to-day operational responsibility for liaising with Suppliers.- Management reporting on supplier deliverables and SLAs.- Specifying hardware/software requirements for network enhancements- Log analysis and reporting to identify trends and potential security threats or breaches.- Creation and maintenance of network diagrams and documentation supporting the WAN

- Troubleshooting the owned and managed network and security devices e.g. switches, firewalls, IDS & IPS systems- Ownership, troubleshooting and management of all escalated support cases relating to the network, providing updates to IT management and closure of support incidents in agreed timescales.- Work closely with Local Support engineers, Helpdesk and other specialist technicians to troubleshoot network issues - The technical lead for network related issues. - Coordination of network assets, arranging replacements and service restoration.- Planning and execution of changes within the network environment- Planning and executing network technology refreshes.- Design, implement and ensure that all internal processes, procedures and standards adhered too in relation to the network and network security.- Implementation, support and management of network monitoring systems.- To provide written and verbal reports on the network and to communicate effectively with other technical team members and the management team.- Identifying and reporting major support issues to the management team.- Work as part of an out-of-hours team on a rota basis providing monitoring, alerting/escalation and resolution where appropriate- Technical administration of Domain names.- Working with other IT teams and IT management to give technical input relating to the network environment.- To proactively drive the planning, development and improvement of the network and network security systems.- Managing 3rd party network suppliers to ensure that SLAs are met and adhered to.- Day-to-day operational responsibility for liaising with Suppliers.- Management reporting on supplier deliverables and SLAs.- Specifying hardware/software requirements for network enhancements- Log analysis and reporting to identify trends and potential security threats or breaches.- Creation and maintenance of network diagrams and documentation supporting the WAN

- Administrator of network supporting Microsoft Windows 2008 Servers in a Virtualised Environment (VMWARE)- Administration of network Infrastructure covering the whole of the UK and parts of Europe supporting 3000 staff in 70 locations- Responsible for the administration, configuration and support of Cisco ASA Firewalls both local and remote- Administering Site to Site VPN connections to all of Flybe’s remote outstations and suppliers throughout the UK and abroad- Liaising with communications providers to support/upgrade the WAN connections- Responsible for all LAN/WAN/WLAN devices including various models of Cisco & HP switches and Routers- Planning, Implementation and administration of MPLS WAN solution to all outstations- Out of Hours support as needed

- Senior Network Engineer looking after 3 main HQ sites (700, 120 & 120 users respectively). Also support all GP practices across the Bristol/North Somerset/South Gloucs area (total of 1200 GP users)- Senior administrator of network supporting Microsoft Windows 2003/2008 Servers in a Virtualised Environment (VMWARE & NetApps)- Responsible for the administration and configuration of Mitel 3300 VOIP system and Sonicwall Pro 4060 firewalls- Administrator of five Cisco ASA 5510 firewalls in remote Sites (North Somerset PCT HQ – including 3 satellite sites, South Gloucs PCT HQ)- Administrator of the WebMarshal server v6.5 for internet filtering and proxy services- Proactively monitor all network devices using SolarWinds Network Management toolsets - Responsible for all LAN/WAN devices including various models of Cisco Catalyst switches: 6500, 4500, and 3700 series switches- Implementation and administration of various WAN solutions and various routing protocols: EIGRP, OSPF etc.- Detect, isolate and correct network traffic issues using Solarwinds Orion, Wireshark and Ethereal Network Analyzer- Assist with desktop/server support and end user issues

Senior Computer engineer looking after Networks, PC's, Printers, Peripherals, software etc. for all customers. Hands on experience gained with Microsoft, Datafile Accounts/SAGE, Novell software and building from scratch PC's and Networks to suit customers needs.