Tim Healey Email & Phone Number

Portishead, England, United Kingdom

Bristol, England, United Kingdom

A varied role split between third line support and IT project work. - Provided 3rd line support for complex support requests for Windows 10 and Windows Server 2012-2022.- Configured DMARC, SPF and DKIM to improve security for all email communications.- Performed Cisco ASA firewall management and maintained a WAN across 13 sites, updating remote firewalls.

Bristol, England, United Kingdom

Second line IT support and assistance with implementation of IT projects.- Administration of Active Directory, Azure AD, Microsoft Teams, Exchange Online and Sharepoint.- Completed migration from an on-premise Exchange server to a 365 hybrid environment.- Implemented Powershell scripting for diagnostic reporting of system health, error prevention and.

Bristol, England, United Kingdom

First line IT support, Providing support via phone and email using helpdesk ticketing system, responding to incoming requests, diagnosing and resolving issues where possible. - Resolving issues where possible, escalating and learning solutions when immediate solutions were unavailable or unknown.- Creating and updating knowledgebase articles for technical.

Reading, Berkshire, United Kingdom

I have developed my event and people management skills by organising events to allow members to socialise and share ideas, as well as raising the profile of local talent.

Tervuren, Flanders, Belgium

The British School of Brussels is an international private school based in Brussels, Belgium. I was part of a small IT department, supporting all hardware and software across the school campus. - I helped manage the network both with user account creation and policy control, and also patch management and network based software distribution. - I maintained.

Reading, Berkshire, United Kingdom

I was hired on a voluntary basis by Reading University Students Union to the Head of Tech position. The job involved managing and maintaining the studio audio equipment alongside the Icecast streaming servers. It also required administration of all email accounts for the executive committee and logins for presenters and producers.I was also required to.

Reading, Berkshire, United Kingdom

HeathWallace is an international digital agency based in Reading, designing and creating intelligent web solutions. In my internship role, I was one of three front-end web developers working on a project to create and develop content for a custom CMS (Content Management System) for a client. The proposal included content migration and responsive web.

Bath, United Kingdom

Ecotec-LTD is an IT company providing management consultancy in the areas of mergers, acquisitions and telecoms. My role included daily updates of telecoms traffic sent across the network, managing selected data and office administration.

Bath, United Kingdom

My role includes welcoming visitors, issuing tickets and information on their visit to the property. I promoted membership and enrolled visitors as members to attain recruitment targets. I volunteered at the cafe which included handling money and food orders. I have also taken part in National Trust training workshops.

Bachelor Of Science (Bsc), Computer Science, 2:1

Activities and Societies: Junction11 Radio Station, Reading University Road Cycling Club, Reading University Baking Society.Studied a four.

Extended Diploma, Computing, D* D* D*

Studied a Level 3 BTEC in Information Technology for IT Practitioners, achieving the highest possible grade of D*D*D*.

Education record