Responsible for providing therapeutic services to patients utilizing group, individual, and family therapy sessions. Help patients develop coping and communication skills to manage symptoms of a mental health condition.

Provide social work services to patients and families on Hospice services. Provide supervision to Bachelor Level Social Workers in two other offices. Took on additional role as Veterans Coordinator for our office with the We Honor Veterans Program. Assist in public relations and referrals for additional patients. A team member with “customer service” and exercises independent judgment as well as work cooperatively with the medical personnel and general public.

Directed the daily operations of all programs including but not limited to in-home services, community-based services, outpatient services, and inpatient services. Researched and development new service options to fuel continual expansion and growth. Ensured agency compliance with all regulatory institutions. Participated in weekly Management meetings with top management personnel.Key Accomplishments:- Designed and implemented a part-time model of providing services that reduced the ratio of full-time to part-time employees generated a savings of $100K, and significantly enabled structural expansion. - Developed and implemented plans that facilitated institutional expansion into new community-based markets and resulted in an additional $3M in annual revenues as well as an established and profitable marketing system for the company. - Galvanized the type of structural development that enabled the center to rapidly grow by over 1000% within 7 years, successfully moving the institution from providing just 12 beds without offering other services to 110 beds and a plethora of key service offerings that generated key revenue. - Competed for and received a Request for Funding Proposals (RFP) award for approximately $200K worth of annual funding from the Second District Juvenile Court to initiate a Day Treatment Program in Fort Dodge. - Authored and received an RFP award for approximately $100K worth of annual funding from the Second District Juvenile Court to establish a Day Treatment Program in Marshalltown IA.- Grew and enhanced contracts to secure cost-effective transportation and special education services for the on-site school and subsequently saved $1M each year. - Developed 10 ongoing training regimes to prevent reoccurring problems and enhance employee productivity. - Developed and implemented Client Behavior Policies that reduced the use of restraints as well as seclusion room placements.

Supported and energized cross-functional teams to introduce services to new markets and catalyze operational development. Performed all HR functions, deftly interviewing, screening, hiring, and assessing all employees. Engineered workflow processes to support expansion plans. Key Accomplishments:- Directed an expansion into Fort Dodge, IA that generated a monthly revenue of $16K within the first six months.- Served as a trained therapist for Community-Based Services (family centered service) operations.- Convened strategy sessions that motivated business development and enhanced marketing schemes. - Ensured regulatory compliance of all services documentation and database development.

Supervised adolescent offenders in a day treatment program, effectively providing guidance and counseling to prevent criminal behavior and support the development of constructive habits. Oversaw staff hiring, scheduling, and development to meet programming needs. Key Accomplishments:- Facilitated a widely lauded inter-generational group that was profiled in two regional newspapers and on a local television news show and generated substantial publicity for the institution.