• Led administrative services for the L&D department, maintaining office-wide Outlook calendar, creating and streamlining intradepartmental master calendar via Smartsheet, and crafting office-wide communications• Fielded all internal and external event requests for L&D spaces, leading intake calls, determining stakeholder needs, and serving as the main point of contact before and during their time in the building• Produced virtual learning sessions via Zoom, supporting subject matter experts in delivering material, interfacing with learners, and troubleshooting technical issues • Acted as the face of L&D and the central liaison for all learners during in-person offerings, greeting, directing, and answering questions through the duration of their experience• Coordinated with Program Specialists to ensure all critical program needs were met ahead of and during all training events• Ordered, inventoried, and stocked all supplies, snacks, and drinks for L&D stakeholders and learners

• Responsible for the day-to-day operation of all grant programs under the Health Equity Initiatives portfolio • Scheduled, organized, and facilitated internal and external meetings, presentations, and chapter events • Acted as the department’s content lead, distilling complex medical information, chapter news, participant interviews, and research statistics into digestible, compelling copy for social media posts, chapter newsletters, scholarly articles, web design, promotional materials, and all other outward-facing content • Prepared grant reports for project funders and assisted in the completion and submission of grant applications for funding opportunities • Remained apprised of the latest child health research to serve as a functional subject matter authority for the department’s housing, immigration, breastfeeding, and physical education projects

• Completed temporary work assignments for company clients across various industries• Performed both administrative and customer-facing tasks for multiple clients

• Engaged in targeted persuasion conversations with potential voters over the phone and in person• Recruited, trained and led volunteer teams in phone banking and canvassing operations• Planned, organized, and executed public campaign events held across the 32nd and 1st wards

• Effectively implemented prepared lesson plans across all subject areas with K-12 students • Managed differing personalities and diffused any conflicts that arose between students in class• Fostered a classroom environment where students felt safe, respected, and engaged

• Managed Scot Center front desk operations• Handled and resolved any customer complaints or concerns• Assisted game operations staff in staging College of Wooster athletic events

• Interacted directly with customers to provide any necessary assistance and ensure the optimal shopping experience• Reached weekly and monthly individual sales goals, regular top performer in sales metrics

• Helped to create sale pages and special promotions across the company website• Worked extensively with Microsoft Excel to aid in adding and removing items from site• Analyzed sales figures and available units to determine which items were viable for site